Operations Support Specialist

State Electric Jobs•Huntington, WV

47d

About The Position

Ready to Strengthen Operations Across the Company? We’re Hiring an Operations Support Specialist Help drive consistency, efficiency, and follow-through across our branch network. At State Electric Supply Co., strong operations are the backbone of everything we do. From inventory accuracy to workflow efficiency, our ability to serve customers depends on disciplined execution and continuous improvement. We’re looking for a detail-driven, organized, and analytical Operations Support Specialist to help support company-wide operational initiatives. If you enjoy tracking progress, improving processes, organizing data, and helping teams execute at a higher level — this role was built for you. Your Mission: Support Execution. Improve Processes. Strengthen Consistency. As our Operations Support Specialist, you’ll work closely with the Regional Director of Operations and the broader Operations Team to ensure initiatives are implemented, tracked, and followed through across our branch footprint. You’ll help turn strategy into execution. Here’s What Success Looks Like: Driving operational follow-through: Assist with implementation and tracking of company-wide operational initiatives and process improvements. Supporting data-driven decisions: Collect, organize, and maintain operational data including inventory accuracy, freight metrics, productivity, and workflow performance. Reporting & dashboards: Prepare operational summaries, reports, and KPI dashboards for leadership review. Monitoring key metrics: Track assigned KPIs and assist with branch follow-up to ensure accountability and consistency. Improving processes: Help document and update Standard Operating Procedures (SOPs) and identify workflow inefficiencies. Project coordination: Track timelines, action items, and deliverables related to operational projects. Supporting transitions: Assist with branch openings, consolidations, or operational transitions as needed. Collaborating across teams: Work closely with Corporate Operations & Logistics, Area Operations, Field Operations, and Branch Managers to ensure alignment. Occasional travel: Participate in periodic branch visits to observe workflow, support operational assessments, and assist with implementation efforts.

Requirements

1–3 years of experience in operations, logistics, distribution, or business support preferred
Associate or bachelor’s degree in business, operations management, supply chain, or related field preferred
Strong organizational skills and ability to manage multiple priorities
Detail-oriented mindset with high accuracy in reporting and documentation
Analytical ability — comfortable working with data and identifying trends
Strong verbal and written communication skills
Proficiency in Microsoft Office, particularly Excel
Professional demeanor and ability to communicate across all levels of the organization
Willingness to travel periodically within our footprint (WV, OH, KY, IL, VA, NC, SC)

Nice To Haves

Electrical distribution or wholesale industry experience is a plus — but not required.

Responsibilities

Assist with implementation and tracking of company-wide operational initiatives and process improvements.
Collect, organize, and maintain operational data including inventory accuracy, freight metrics, productivity, and workflow performance.
Prepare operational summaries, reports, and KPI dashboards for leadership review.
Track assigned KPIs and assist with branch follow-up to ensure accountability and consistency.
Help document and update Standard Operating Procedures (SOPs) and identify workflow inefficiencies.
Track timelines, action items, and deliverables related to operational projects.
Assist with branch openings, consolidations, or operational transitions as needed.
Work closely with Corporate Operations & Logistics, Area Operations, Field Operations, and Branch Managers to ensure alignment.
Participate in periodic branch visits to observe workflow, support operational assessments, and assist with implementation efforts.