Operations Support Specialist

Quest Global•Windsor Locks, CT

1d•$68,000 - $72,000•Onsite

About The Position

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries. We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

Requirements

A bachelor’s degree and 3-5 years of prior relevant experience or equivalent experience
Prior experience in operations, manufacturing, and/or engineering experience
Strong Communication skills
SAP knowledge
Supply chain experience
Production Control concepts, including WIP management LOB and TAKT
Experience with lean manufacturing tools and concepts
U.S. citizenship is required.

Nice To Haves

Prior Aerospace Defense experience preferred

Responsibilities

Develop, execute, and maintain product-specific recovery plans.
Facilitate cross-functional coordination to resolve constraints impacting delivery.
Assess production readiness, capacity, and risk, and converting findings into actionable activities.
Daily monitor progress against recovery commitments, including escalation of risks and critical issues.
Consolidate operational data into Buyer-standard recovery decks, Line of Balance trackers, and WIP trackers.
Utilization of Buyer-standard ERP tools (e.g., SAP), tracking systems, and reporting tools to complete required Services.
Drive detailed actions, collaborating with the customer sites to recover delivery schedules for the programs
Periodic interface is required with both internal and external customers’ location, including Program Management Reviews (PMRs), and follow-ups with the supply chain and value stream leaders