Operations Support Specialist (Multifamily) - McLean, VA

Trinity Property ConsultantsIrvine, CA
$65,000 - $70,000Onsite

About The Position

At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

Requirements

  • Intermediate computer and Internet knowledge
  • Intermediate knowledge of MS Word, Excel and Outlook
  • High school education or equivalent is required
  • Accurately perform intermediate mathematical functions and use all on-site resident management software functions
  • Minimum of two years’ experience as a Property Manager in the Multifamily Industry is required
  • Excellent ability to address the needs of residents, prospects, and vendors
  • Handle high stress situations effectively
  • Exhibit strong leadership skills
  • Excellent communication skills
  • Superior collection skills
  • Administrative and organizational skills
  • Time management skills and ability to prioritize wisely
  • Customer service orientation
  • Strong sales background
  • Knowledge of state law as it relates to fair housing

Nice To Haves

  • Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
  • CPM, CAM, RMP, ARM, CPM, or CMCA Certifications are preferred but not required

Responsibilities

  • Manage special projects and initiatives
  • Provide training and support to site level and corporate support team members
  • Handle all administrative, and reporting needs for a specified portfolio of real estate
  • Assist in the development of SOP’s, policies, and best practices for all areas of the operating business
  • Take a leadership role in all acquisition activity and ensure each acquisition successfully onboards
  • Take a leadership role in all disposition activity and ensure each deposition successfully offboards
  • Provide relief support to struggling assets/regions
  • Seek out new business opportunities and create analysis for executive review
  • Frequently fill in during staffing vacancies and complete the responsibilities of that position while new hire candidates are sourced

Benefits

  • Medical, Dental & Vision
  • Free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA
  • In California, employees can choose between the free PPO-HSA and HMO plan
  • Cover 100% of the monthly premium costs for employee dental and vision
  • FSA & Dependent Care options
  • 401(k) savings with a 2% employer match
  • Eligible to enroll on the first of the month following 90 days of employment
  • Group Life, Long-Term, and Short-Term Disability Insurance
  • Up to $25,000 of life insurance and AD&D coverage
  • Competitive amount of paid holidays
  • 2 – 4 weeks of paid vacation according to years of service
  • Available after 90 days of full-time employment
  • Sick leave in compliance with state and local jurisdiction requirements
  • $1,000 bonus for hires made through employee referrals
  • Up to 16 hours of volunteer time annually
  • Employee Assistant Program (EAP)
  • Health Advocate and Travel Assistance Program
  • Competitive Bonus & Commission Structures
  • Opportunities for Advancement
  • Extensive professional development training, reimbursement programs and exclusive scholarship opportunities
  • Corporate shopping discounts, appliance discounts and lifestyle discounts
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