Operations Support Representative

OneMain Financial • Evansville, IN

5d • Onsite

About The Position

OneMain Financial is currently seeking qualified candidates to fill the open Operations Support Representative role in the Operations Support team. This position will provide administrative support including account review, handling questions from agents or Unit Manager / Department Manager, and interaction with Internal and External customers. A solid understanding of policy and procedures, time management, and organizational skills are a must in this position.

Requirements

• High School Diploma or GED required
• 1 (One) or more year(s) in financial services
• Basic knowledge of Microsoft Office
• Organizational skills
• Detail orientation
• Flexibility
• Time management skills
• Knowledge of systems and primary job functions
• Knowledge and understanding of policies and procedures
• Collaboration & multitasking skills

Nice To Haves

• additional training preferred

Responsibilities

• Review and process account transactions
• Learn about automobile titles and liens
• Learn about insurance products and insurance claims
• Take inbound calls from insurance companies impound yards and various departments
• Contacting outside companies via telephone regarding automobiles
• Communicate with various departments and branches
• Reporting monthly data to management
• Ensuring assigned tasks are completed in a timely and accurate manner
• Ensuring compliance, operational risk controls in accordance with regulatory standards, and policies
• Maintaining a positive workplace environment

Benefits

• medical
• prescription
• dental
• vision
• hearing
• accident
• hospital indemnity
• life insurances
• 401(k)
• Employee Stock Purchase Plan
• Tuition reimbursement
• Paid time off
• Paid sick leave
• Paid holidays
• Paid volunteer time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED