Operations Support Manager

Sodexo•Minot, ND

6d•$66,895 - $86,570•Onsite

About The Position

Sodexo is seeking an Operations Support Manager to support our growing business within a Corporate Real Estate and Facilities Management client in North Dakota. Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.

Requirements

Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to manage multiple tasks and prioritize in a fast-paced environment
A proactive, customer-focused approach and problem-solving mindset
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years

Nice To Haves

Experience with work order systems (e.g., CMMS) preferred

Responsibilities

Oversee front-line support provided to guests, vendors, and internal teams, ensuring a consistent and professional experience across all communication channels
Supervise the tracking and resolution of service requests and work orders in the CMMS for building systems including HVAC, plumbing, electrical, and soft services
Coordinate and monitor vendor activities, including scheduling, site access, and performance, to ensure timely and high-quality service delivery
Ensure general areas such as break rooms and coffee stations are maintained to standards by overseeing restocking and cleanliness
Partner with cross-functional teams to enforce compliance with vendor policies, service expectations, and standards across all supported locations