Operations Support Intern

Twiddy and Company of Duck, Inc.•Corolla, NC
•$15 - $18

About The Position

This role is perfect for a college student or recent graduate who wants to develop highly valuable communication, resource management, and organizational skills in a fast-paced environment. Join our team and be the logistical heart of our daily operations!

Requirements

  • Excellent multitasking and prioritization skills for a high volume of work.
  • Professional and friendly communication skills, both on the phone and in writing.
  • A helpful, positive, and customer-centric attitude.
  • Ability to quickly learn and use essential company software.

Responsibilities

  • Managing the daily flow of all incoming requests (phone, email, communications platforms) and acting as a dispatcher, quickly assigning the right staff or vendor to the right maintenance task.
  • Serving as the key contact for updates, following up with field staff, vendors, and property owners to ensure everyone is informed and tasks are completed on time.
  • Working with the operations team to ensure all work orders are correctly entered and follow company policies, helping to maintain high service quality.
  • Becoming proficient in company software and handling core administrative tasks like running reports, managing shared inboxes, and assisting with general office duties.
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