Inventory Operations Support Guide

Embarc•Redwood City, CA

1d•Onsite

About The Position

Embarc is seeking an experienced, self-motivated, and organized Operations Support Guide to join our cannabis dispensary full-time. As an emerging, community-driven retailer, we rely on this role to execute core inventory functions while supporting back-of-house, front-of-house, reception, and customer service. If you're excited about retail and leadership in a fast-paced, compliance-focused environment, read onwe invite you to apply. The Operations Support Guide's key focus is supporting inventory functions. This role also assists with back-of-house operations, front-of-house operations, reception, and customer service. It requires attention to detail, excellent organizational skills, a customer service focus, and strict compliance with company policies and state regulations.

Requirements

Strong communication skills.
Highly organized, detail-oriented, and able to prioritize multiple responsibilities.
Ability to work in a fast-paced retail environment.
Customer service skills.
Respectful team player.
Ability to work in a rapidly evolving industry.

Nice To Haves

Experience with the Treez POS system.
Experience in retail or operations.
Experience with computerized inventory systems.

Responsibilities

Assist with inventory management: intake, counts, pricing, transfers, recalls, stocking, and compliance.
Assist with maintaining accurate counts and records in POS systems.
To ensure accuracy, assist with recurring audits, spot checks, and cycle counts.
Ensure compliance with state and local cannabis regulations.
Assist with the execution of daily store operations to ensure efficiency and compliance.
Support the implementation of company policies, legal regulations, and operational improvements.
Maintain organization and cleanliness in back-of-house areas to ensure safety and compliance.
Support product merchandising and ensure displays meet company and compliance standards.
Able to safely lift and carry up to 35 lbs
Assists the front-of-house store team in creating an exceptional experience for customers and employees.
Engage with customers on the sales floor when needed, answering questions and recommending products.
Provides a welcoming and compliant customer check-in at reception.
Participate in community engagement, field marketing, social media, and local events to represent the Embarc brand.
Builds customer retention using company loyalty programs.