Operations Support Coordinator- St. Peter's Hospital-Per Diem- Mixed Shifts

Trinity Health • Albany, NY

5d • $19 - $26 • Onsite

About The Position

Provides administrative and clerical support to Trinity Health Clinical Engineering (THCE) Department staff, under general supervision of the CE Manager. Primary responsibilities include processing service calls, managing incoming phone calls, word processing/typing documents, maintaining both hardcopy and computerized file systems, compiling data for reports and data entry in the Computer Maintenance Management Database (CMMD). Contributes to the effective and efficient performance of THCE Clinical Engineering program. Continually strives to achieve the goals and objectives consistent with the philosophy and mission of Trinity Health.

Requirements

• Strong computer skills, particularly in data entry
• Demonstrated administrative and clerical support skills
• Strong organizational skills
• Ability to prioritize multiple tasks
• Ability to work independently
• Good oral and written communication skills
• Ability to exercise good judgment
• Ability to exhibit tact and diplomacy
• Detail-oriented
• Experience with general office equipment and various computer applications
• High School diploma or equivalent combination of education and experience
• Comprehensive knowledge of administrative and clerical support
• Two to three years of experience
• Excellent composition and communication skills
• Ability to operate effectively without close supervision
• Strong organization, typing, telephone, and computer experience with Microsoft Office products (MS Word, Excel, Power Point, etc.)
• Ability to make independent decisions
• Ability to anticipate needs and plan ahead
• Ability to exercise good judgment and common sense
• Ability to work under pressure as a key member of the team, often within tight time frames
• High level of professionalism at all times
• Accurate typing skills
• Proofreading skills; spelling and grammar
• Interpersonal skills to effectively coordinate communication between internal departments staff, other departments and wide range of customers in order to set up meeting, resolve customer inquiries, and respond to internal customer issues
• Ability to exercise tact and discretion when communicating factual information
• Ability to prioritize multiple tasks and adapt quickly to changes
• Comfortable operating in a collaborative, shared leadership environment
• Personal presence characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health

Nice To Haves

• Previous experience in healthcare is desirable
• Previous experience in customer service environment desirable
• Previous data entry experience desirable
• PC operations and Windows environment also preferred

Responsibilities

• Processing service calls
• Managing incoming phone calls
• Word processing/typing documents
• Maintaining both hardcopy and computerized file systems
• Compiling data for reports
• Data entry in the Computer Maintenance Management Database (CMMD)

Benefits

• Pay is based on experience, skills, and education.
• Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.
• The pay range may also vary within the stated range based on location.
• Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
• By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED