Operations Support Coordinator

Ace Retail Holdings • Carrollton, TX

15h • $18 - $19

About The Position

The Operations Support Coordinator at Westlake Ace Hardware plays a vital role in ensuring the smooth and efficient running of B2B operations, with a strong focus on inventory management and order fulfillment. Contributing to a positive customer experience.

Requirements

• Experience: Previous warehouse experience is often preferred.
• Skills: Strong critical thinking and problem-solving abilities, excellent communication and organizational skills, keen attention to detail, and the capability to research and determine the root cause of delivery flow issues.
• Teamwork & Independence: Ability to work both independently and as part of a team in a fast-paced environment.

Responsibilities

• Inventory Integrity: Maintaining the accuracy and availability of a CFC's inventory, ensuring the right products are in the right place at the right time.
• Receiving & Replenishment: Properly receiving purchase orders from vendors and collaborating with the manager for efficient replenishment of stock.
• Addressing Inventory Discrepancies: Researching and correcting inventory errors, such as overages, shortages, and damaged goods, and working with management to find solutions.
• Maintaining Inventory Accuracy: Utilizing reports and programs, including daily cycle counts, to ensure the ongoing accuracy of inventory records.
• Picking Orders & Stocking: Following established procedures for picking accurate orders as well as making sure all stock is put up with accordance to our SOP's.
• B2B Operations Support: Providing oversight and assistance in various operational functions, including order fulfillment, location code integrity, routing, driving, order picking, managing inventory levels, and coordinating preparation for physical inventories.
• Routing & Delivery Flow: Learning routing software, to route out the market drivers. sharing knowledge with other B2B associates, and keeping the flow of deliveries going.
• Customer Service: Consistently providing amazing customer service to both internal and external customers and being willing to assist in any area needed to achieve B2B goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees