Operations Support Coordinator

Inframark•Brookshire, TX

About The Position

The Operations Support Coordinator is responsible for assisting the Operations Department. ESSENTIAL DUTIES AND RESPONSIBILITIES Client Billing – Collection of billable data in the form of standardized and non-standardized reports (including contracts). Transfer collected data to spreadsheets. Enter data by line item for each billable charge into the billing system monthly for each association managed by Inframark. Customer Service – Face-to-face and in/outbound calls. Vendor Invoices – Coding, tracking, and forwarding invoices timely manner to the corporate office for payment. Research and initiate resolution for disputable charges. Property Transitions – Includes all associations entering and exiting contracts with Inframark. Ensures the transition process is handled and communicated in a professional and timely manner. Assists as backup as needed. Accounts Receivable Checks – Processes account receivable checks for distribution. Records Management – Files and maintains records. Coordinates Facility Repairs – Coordinates any facility maintenance or repairs with the building. This can range from electrical problems to changing light bulbs. Coordinates Vehicle Maintenance and Repairs – Responsible for ensuring routine preventative maintenance for vehicles (e.g., washing exterior and getting oil changes) is completed. Minor Purchasing – Purchases common-use items and serves as the 'go-to person' for any minor purchases. Supports daily operations for various departments. Performs other duties as assigned

Requirements

Ability to write correspondence.
Ability to follow written and oral instructions.
Knowledge of Microsoft Excel, Word, and PowerPoint.
Great communication skills.
Ability to work alone with minor supervision.
High school diploma or equivalent and 5 years of related experience, or an equivalent combination of education and experience.
Must be able to lift 50 pounds.

Responsibilities

Client Billing – Collection of billable data in the form of standardized and non-standardized reports (including contracts). Transfer collected data to spreadsheets. Enter data by line item for each billable charge into the billing system monthly for each association managed by Inframark.
Customer Service – Face-to-face and in/outbound calls.
Vendor Invoices – Coding, tracking, and forwarding invoices timely manner to the corporate office for payment. Research and initiate resolution for disputable charges.
Property Transitions – Includes all associations entering and exiting contracts with Inframark. Ensures the transition process is handled and communicated in a professional and timely manner. Assists as backup as needed.
Accounts Receivable Checks – Processes account receivable checks for distribution.
Records Management – Files and maintains records.
Coordinates Facility Repairs – Coordinates any facility maintenance or repairs with the building. This can range from electrical problems to changing light bulbs.
Coordinates Vehicle Maintenance and Repairs – Responsible for ensuring routine preventative maintenance for vehicles (e.g., washing exterior and getting oil changes) is completed.
Minor Purchasing – Purchases common-use items and serves as the 'go-to person' for any minor purchases.
Supports daily operations for various departments.
Performs other duties as assigned