Operations Support Coordinator

Port City Logistics IncPort Wentworth, GA
17h

About The Position

The Operations Support Coordinator supports the day-to-day processes of screening, recruiting, onboarding, and compliance of qualified CDL drivers and operational team members to meet the company’s transportation and logistics needs. This role also serves as a resource for drivers & team members, assisting with HR-related and compliance matters.

Requirements

  • High school diploma or equivalent required.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Proven ability to thrive in a fast-paced environment while managing multiple priorities.
  • Proficiency in Microsoft Office.
  • Experience working with applicant tracking systems (ATS).

Nice To Haves

  • Experience managing high-volume recruitment efforts.
  • Background in driver recruiting or within the transportation industry.
  • Proficiency with TenStreet or similar driver recruitment platforms.
  • Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field.

Responsibilities

  • Screen applications and conduct initial phone interviews to assess driver qualifications, experience, and compatibility with company requirements.
  • Coordinate pre-employment background checks and drug screenings to ensure timely and compliant onboarding.
  • Support New Hire Orientation by coordinating communications and preparing onboarding materials.
  • Assist new hires with benefits enrollment and respond to inquiries.
  • Assist with OSHA, DOT and FMCSA compliance documentation and recordkeeping.
  • Maintain accurate driver qualification files (DQF) and compliance tracking.
  • Ensure adherence to company safety policies and transportation regulations.
  • Maintain an understanding of DOT regulations, safety requirements, and company hiring standards.
  • Assist with Truck Inspections.
  • Monitor and communicate violations and trends related to Hours-of-Service.
  • Maintain accurate employee records in HRIS and transportation systems.
  • Collaborate with team and management to ensure alignment with PortCity core values.
  • Support management with reports, metrics, and data tracking.
  • All other duties as assigned.
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