Operations Support Associate

Primark•Hyattsville, MD

1d•Onsite

About The Position

Primark is seeking an in-store Operations Support colleague to support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS tasks. This role acts as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for customers. Responsibilities include supporting POS ticketing, maintaining stock file accuracy, and promoting EHS compliance through training, contributing to both safety and operational excellence in-store.

Requirements

Strong organizations, administration, and data entry skills.
Great people skills with the ability to build and maintain credible working relationships with colleagues.
Ability to effectively communicate, guide, and support colleagues.
Planning and organising skills with strong attention to detail.
Administrative, data entry, and computer skills.
Positive, proactive, and self-motivated.

Nice To Haves

A passion for store operations and enjoy providing a great colleague and customer experience.

Responsibilities

Support the Store Management team by proactively mitigating hazards, conducting training programs and driving operational excellence.
Support the customer experience by printing POS tickets and assist with updating price adjustments.
Support with EHS activities in accordance to local guidelines, including training new hires and training refresher courses.
Raise maintenance repair orders, liaising with contractors, and supporting store management teams with required contractor paperwork.
Assist with reporting and resolving technology repairs in a timely manner.
Input updates to systems and maintain stock file accuracy and manage lost property process.
Order PPE, store stationary orders, shop floor hardware goods, and ensure First Aid kits are stocked.
Support with routine self-audits and update the Store Manager/ EHS & Operations In-Store Lead on daily/weekly activities and deadlines.