Operations Support Analyst

State of Oregon•Salem, OR

3d•$4,312 - $5,988•Hybrid

About The Position

The Oregon Department of Transportation (ODOT), Public Transportation Division, Program Service Unit in Salem is seeking an Operations Support Analyst. This role is crucial for improving access and mobility options within the community. The analyst will communicate daily with ODOT staff, local governments, and transit providers to exchange data. They will also interpret, assist with, and explain policies and procedures for federal and state grants, applying these to various situations. ODOT aims to provide a safe and reliable multimodal transportation system that supports Oregon's communities and economy, and encourages applications from all backgrounds and abilities.

Requirements

Three (3) years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR An associate degree in general office occupations AND two (2) years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR An equivalent combination of education and experience.

Nice To Haves

Experience managing digital databases, auditing tracking systems and turning raw data into visual reports.
Experience applying a high level of detail to preparing legal documents, processing payments and managing data.
Able to communicate clearly and collaboratively with internal and external partners.
Proactive problem-solving skills and proactively identifying opportunities for continuous process improvement.

Responsibilities

Maintain the Public Transportation Division’s system of record for Oregon's passenger transportation vehicle fleet, transit-related equipment, signs/shelters, and facilities.
Proactively work within established procedures and collaborate with program coordinators to evaluate and analyze current and new policies, procedures, and rules.
Create, maintain, and improve processes for notifying grant recipients of requirements.
Assist managers in developing and preparing reports, databases, spreadsheets, and presentations.
Research, compile, review, and analyze information and data to prepare internal and federal reports.
Coordinate data requests and reporting with local transit agencies for State and Federal reporting.
Work with the Federal Transit Administration manager to ensure compliance for the division and recipients.
Resolve discrepancies, errors, and omissions by researching, communicating, and negotiating solutions with grant recipients.
Assist regional transit coordinators and grant recipients with administrative functions.
Identify, develop, and recommend new processes and procedures for grant recipients’ agreements.