Operations Supervisor

First Student • Charlton, MA

38d • $39,260 - $51,035 • Onsite

About The Position

Operations Supervisor – Dudley, MA Serving Dudley-Charlton Regional School District, Oxford Public Schools & Bay Path Regional Vocational Technical High School Location: Dudley, MA Schedule: Monday–Friday | 6:00 AM – 4:30 PM Pay Range: $39,260 – $51,035 annually If you’re a natural leader who enjoys keeping operations running smoothly and supporting employees in a fast-paced environment, First Student has an exciting opportunity for you. As an Operations Supervisor, you’ll play a key role in the daily success of our transportation operation by supporting drivers, coordinating routes, overseeing daily bus readiness, and helping ensure students arrive safely and on time. While First Student is North America’s leading school transportation provider—serving more than 1,250 school districts and completing over 5.4 million student journeys every day—our Dudley location offers a close-knit, team-oriented environment where your leadership makes a direct impact. This position supports our operations serving the Dudley-Charlton Regional School District, Oxford Public Schools, and Bay Path Regional Vocational Technical High School.

Requirements

• 3–5 years of experience in the transportation industry.
• Previous supervisory or leadership experience preferred.
• Strong communication, organizational, and interpersonal skills.
• Computer proficiency.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Ability to work collaboratively with drivers, dispatch, maintenance personnel, school district representatives, and leadership.
• This position is subject to DOT drug testing and physical requirements. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Responsibilities

• Demonstrate and promote a safe work environment at all times.
• Ensure drivers have the daily paperwork necessary to safely complete their routes.
• Ensure completed charter paperwork is received by the Location Manager for processing.
• Coordinate field trips by assigning drivers and vehicles.
• Assist drivers with establishing and understanding route descriptions under the direction of the Location Manager.
• Ensure drivers follow through with scheduled fueling and maintenance.
• Observe employee safety practices and take corrective action when necessary.
• Assist the Location Manager during driver training sessions and kick-off meetings.
• Participate in disciplinary meetings alongside the Location Manager.
• Interact with school officials on routine operational matters when needed.
• Drive a school bus when operational needs require.
• Assist dispatch during peak operational periods.
• Help manage smaller locations under the direction of the Location Manager.
• Ensure routes comply with state, local, and customer requirements.
• Review employee timesheets prior to payroll submission.

Benefits

• Competitive annual salary: $39,260 – $51,035
• Monday–Friday schedule (6:00 AM – 4:30 PM)
• Comprehensive Medical, Dental, and Vision benefits
• Company-paid Life Insurance
• 401(k) with company match
• Paid vacation and holidays
• Career Advancement Opportunities: Advance into operational, maintenance, management, and leadership roles across more than 540 locations throughout the U.S. & Canada!
• Employee discounts through PerkSpot
• Employee Assistance Program (EAP): Counseling and support services for personal and work-related issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed