Operations Supervisor

ABM•Winter Park, FL

2d•Onsite

About The Position

The Operations Supervisor will perform a combination of clerical tasks to support office, business, or administrative operations by performing the following duties. Our employees must be well-groomed, helpful, patient, and enjoy working with others. The pay listed is the hourly/salary rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Requirements

Flexible schedule.
Weekends may be required.
Must be able to communicate (written and verbally) in English
Proficient in Microsoft Office, including Word, Excel, Outlook, etc.
Ability to work effectively as a team player
Enjoy working with the general public
Must pass a pre-employment background check, drug test and MVR check.
High school diploma or GED required.
Must meet all the requirements to receive required airport security badge and US Customs and Border Patrol clearance, including a successful completion of a background check and 10-year work history.

Nice To Haves

Previous management experience preferred.
Bilingual in Spanish preferred.
College degree or equivalent work experience preferred.

Responsibilities

Monitor and maintain staffing levels with the assistance of the local Human Resources Department.
Ensure that future schedules are complete (days off, vacations, etc.)
Ensure all call-offs are covered.
Manage daily schedules and accommodate increased/decreased client staffing requests.
Manage employee lunches and breaks.
Manage the Monthly Safety Training
Maintain daily shift reports for managers.
Perform basic administrative and payroll functions (as required).
Maintain communication with other Shift Managers/Supervisors to maintain optimum staffing levels.
Effectively coach, counsel, and discipline employees.
Work with the Safety Quality Manager to ensure the safety, security, and quality of the operation.
Set a positive, professional example for the workforce.
Ensure supervisor and front-line employee compliance with all safety, security, compliance, and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities.
Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
Miscellaneous duties as assigned.