Operations Supervisor - Monday - Thursday 5:00am - 3:30pm

ALLEN DISTRIBUTION•South Middleton Township, PA

4h•Onsite

About The Position

Manage people, materials, customer service and costs in the warehouse in alignment with Company policies and goals. This position impacts customer satisfaction and profitability.

Requirements

Works the hours needed to support the business goals (including overtime, weekends and holidays).
Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).
Always present and punctual; arrives prepared for work.
Completes work in a timely, accurate and consistent manner.
Maintains a “Whatever it Takes” attitude.
Approaches new tasks with an interest to learn.
Has the ability to learn techniques as job task requirements change.
Seeks out additional work when job tasks are completed.
Goes above and beyond required tasks.
Participate in pre-shift meetings and department meetings.
Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc.…
Promote teamwork and assist in all areas and processes in the operation as needed / required.
Maintains high standards despite pressing deadlines.
Produces accurate, thorough and professional work.
Understands the importance of “Only Handle It Once – OHIO”, by completing work correctly the first time.
Follows all written and verbal instructions provided by management, project leader, etc.…
Shares all information in a professional and factual manner ensuring the best decisions are made for the company.
Report all issues to your manager/supervisor.
Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.
Follows all rules, guideline, and practices.
Informs supervisor / manager immediately if unsafe conduct or conditions arise.
The ability to motivate and drive a team to meet and exceed department and company goals.
The ability to build a successful relationship with the customer.
Working knowledge of warehouse operations/production operations and WMS.
Understand customer contract requirements.
Seek assistance from your immediate Manager as needed.
Complete SOP monthly reviews by required due dates.
Provide feedback on documented processes by recommending process changes via the Document Control Plan by using the Document Change Request form.
Follow the established Training Program C.G.GE.006.
Follow the guidelines as outlined in the Peak Storage and Space Utilization Entries SOP.

Nice To Haves

Experience Organic Growth with existing customers.
Positive Customer Experience.
Corrective Action Requests – CARs.
Meet or exceed KPI metric Objectives.

Responsibilities

Manage people, materials, customer service and costs in the warehouse.
Ensure all paper work and data entry is completed by 9am the next day and end of billing period by end of day.
Perform cycle counts as detailed by the company or the customer and record system entries.
Achieve Daily Revenue P & L Metric (overall green status).
Manage overall equipment needs and supply ordering.
Plan daily labor to inbound / outbound activity.
Ensure that Safety Policies are being followed and enforced throughout the operation.
Develop and implement Corrective Actions based on historical trends on recorded incidents and damage costs.
Complete monthly audits.
Complete SOP monthly reviews by required due dates.
Provide feedback on documented processes by recommending process changes via the Document Control Plan by using the Document Change Request form.
Ensure that Customer specific processes and work instructions are developed, documented and reviewed with affected employees via the SOP and are added to the established customer folder on the company “S” drive.
Complete the “Operations - New Customer Set Up” document for new and existing customers transitioning to a new region.
Follow the established Training Program C.G.GE.006.
Ensure that training of employees is documented.
Ensure that your buildings and areas of responsibility are in an audit & tour ready posture.
Maximize the storage density by following the customer’s or the company’s direction.