Operations Supervisor

McKesson•Spring, TX

2d•Onsite

About The Position

McKesson is seeking an Operations Supervisor to support a high-performance automated pharmacy distribution environment serving a major retail customer. This role blends warehouse operations leadership, technical troubleshooting, and customer-facing responsibility. You will oversee daily operations while partnering directly with the customer to resolve issues, analyze data, and ensure automation systems run efficiently. This is a hands-on leadership role in a small, fast-paced team environment, where adaptability, professionalism, and operational ownership are essential.

Requirements

Bachelor's degree in Logistics, Engineering, Business Administration, or a related field, or equivalent practical experience
Typically requires 3+ years of experience in warehouse, distribution, manufacturing or logistics operations
Strong understanding of warehouse operations, inventory management principles, and logistics processes
Proficiency with pharmacy management system and Microsoft Office Suite (Excel, Word, Outlook)

Nice To Haves

Experience running SQL queries (e.g., SQL Server)
Familiarity with MariaDB or similar database systems
Experience in automated distribution, pharmacy operations, or healthcare logistics
Background supporting technical systems, IT operations, or maintenance environments
Experience generating reports, analyzing system performance, or troubleshooting automation issues
Strong problem-solving and decision-making skills in fast-paced environments

Responsibilities

Lead and support daily operations within an automated distribution/warehouse environment
Supervise and develop 1–2 direct reports (systems/technical staff)
Partner directly with the customer to provide updates, resolve issues, and maintain strong relationships
Investigate operational or system issues by analyzing system logs and performance data
Execute ad hoc database queries (SQL) to support customer requests and operational insights
Monitor and support automation systems, maintenance coordination, and IT-related workflows
Ensure service levels, accuracy, and performance targets are consistently met
Collaborate with cross-functional teams (maintenance, IT, operations) to resolve issues quickly
Prepare reports and communicate findings to internal stakeholders and the customer
Maintain compliance with safety, quality, and regulatory standards
Identify opportunities for process improvement and operational efficiency