Operations Supervisor 1

Convergint Career•Phoenix, AZ

1d•Onsite

About The Position

Convergint is looking for a full-time, enthusiastic, results-driven and forward-thinking Operations Supervisor to join our amazing culture. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers. Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Operations Supervisor. Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

Requirements

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department.
Strong financial analytical skills including cost control.
Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
Strong team leadership, team building and facilitation skills.
Education: College degree, trade school or equivalent experience
Minimum Experience: 3-5 years relevant

Nice To Haves

Demonstrated leadership in a service and project-driven environment with a focus on accountability and performance management
Experience driving labor utilization, workforce planning, and operational efficiency
Strong background in customer relationship management, including executive-level client interaction
Proven ability to lead through change, scale teams, or build structure in a growing operation
Experience partnering closely with sales to support growth, estimating, and project execution alignment
Knowledge of contracting models (lump sum, T&M, service agreements) and risk management
Familiarity with scheduling and resource planning tools (e.g., Primavera P6, Microsoft Project, or similar)
Experience with ERP/financial systems (e.g., SAP, Oracle, NetSuite) and operational reporting
Track record of improving safety performance and fostering a strong safety culture
Experience developing and mentoring field leaders, PMs, or supervisors
Understanding of procurement, vendor management, and subcontractor oversight
Strong communication skills with the ability to lead meetings, drive alignment, and resolve conflict

Responsibilities

Responsible for maximizing customer satisfaction by effectively executing all assigned projects.
Responsible for the effective management of resources, costs and customer satisfaction for effective project completion and delivery.
Assists the Operations Manager and oversees Project Managers and/or Coordinators in all aspects of the project.
Performs other duties and responsibilities as requested or required.