Operations Supervisor

Old Dominion Freight Line • West Chester, OH

1d • Onsite

About The Position

Old Dominion Freight Line is seeking an Operations Supervisor to join their team. The company prides itself on an open culture, work-life balance, and a dynamic team environment, emphasizing its 'People and Family Spirit' as key to its success as a premier transportation solutions provider. This leadership role is central to a fast-paced, dynamic operation, focusing on leading a dedicated team, ensuring efficiency, and delivering top-tier service. It's an opportunity to inspire, problem-solve, and drive success, with a strong focus on training and career development. The Supervisor will manage a shift or section in a service center, ensuring the department/shift and service center meet company standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping.

Requirements

• High School Diploma or equivalent.
• 2 years of experience with operations, preferably in the transportation industry
• Working knowledge of AS400 and Microsoft Office
• Good verbal and written communication skills
• Strong interpersonal skills

Nice To Haves

• Some college preferred.
• Supervisory experience preferred
• Bachelor’s degree preferred

Responsibilities

• Monitors and evaluates the safety of each employee daily, trains on safety processes as needed
• Monitors and evaluates the safe and efficient planning, loading and unloading process of freight throughout the shift
• Monitors, evaluates, and teaches employees safe lifting techniques as well as uses safe lifting as needed throughout the day
• Monitor and maintain housekeeping within the shift to ensure safety and productivity
• Manages, assigns and supervises pickups and deliveries to employees in the area to ensure proper utilization and development of employees, equipment, loading and unloading while meeting OD and customer expectations
• Closely works with the Service Center management to ensure alignment in meeting daily/weekly/monthly and yearly business objectives
• Provide instruction, analyses, suggestions and ideas for the improvement of operations within the shift, department and facility
• Provides positive and constructive feedback to employees on a continual basis regarding ROI, MPH, stops per hour, return shipments, missed shipments, delivery/pick up errors, overall productivity, etc.
• Conducts daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA compliance, and DOT compliance
• Ensures that 100% of trailers are loaded correctly to ensure safe transport of freight are being used
• Strive for continuous improvement in all areas of service center operations
• Operates AS400 system, BLU system, DYMS and any other computer/internal freight monitoring systems used within the company to monitor freight movement
• Complete forklift job training knowledge and uses a forklift as necessary within the service center
• Conducts daily shift meetings
• Makes quick and informed decisions based on the volume levels and communicates schedule to affected employees
• Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists
• Comprehends and ensures compliance with company and government regulations
• Works assigned shift/s as needed, must be available to work depending upon customer pick up and delivery schedules.
• Uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with associates, customers and team members verbally and through other computer operating systems
• Complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms.
• Responsible for staff within department including hiring and disciplinary action

Benefits

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 260+ service centers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED