Operations Supervisor - Warehouse (Supply Chain/Logistics)

Penske•Logan Township, NJ

5h•Onsite

About The Position

Penske Logistics is seeking a proven leader with relevant experience and skills to join their team of logistics professionals. This role provides leadership at one of their warehousing operations, directing staff to ensure customer requirements are achieved while meeting Penske goals and objectives. The Operations Supervisor will be bonus eligible based on their performance and location performance, potentially earning up to 12% of their base salary for Max Performance. The position involves providing operational leadership to individual contributors and the hourly workforce, ensuring the execution of daily tasks such as loading/unloading trailers, cross-docking, and customer service operations, consistent with company services and cost objectives. The supervisor will directly oversee most processes, including workforce and equipment scheduling, and is responsible for corrective action and disciplinary decisions up to the written warning level. Involvement in the hiring process and customer meetings is also required. Penske Logistics engineers state-of-the-art transportation, warehousing, and supply chain management solutions globally, helping businesses increase visibility and reduce supply-chain costs.

Requirements

Demonstrated ability to drive process improvement and lead change
Proven leader with relevant experience and skills
People focused
Operationally minded
Strong communication skills
Safety mindset
Continuous improvement mindset
Goal oriented
Detail oriented
Demonstrated leadership skills
Thorough working knowledge of the site's operating systems

Responsibilities

Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
Establish and sustain that performance standards are communicated that are specific and measurable
Interview hourly associates and provide recommendations for hire
Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates
Motivate and engage associates by focusing on team accomplishments and recognition
Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
Conduct team meetings
Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations. Assist in new associate training
Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
Complete all necessary records and reports in a timely and accurate fashion
Ensure compliance with financial policies and procedures such as, inventory accuracy and control, returns, damages, etc.
Understand the relationship between decision-making and profitability
Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets
Ensure day-to-day management and associate activities are in alignment with the location safety strategy
Provide associates with communication, training, feedback, and direction to ensure safe performance
Ensure compliance with all applicable regulatory agencies and company policies and procedures
Conduct safety observations
Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily
Ensure the customer knows that we are committed to helping them meet their objectives
Determine areas that could benefit from Continuous Improvement efforts
Properly plan work assignments to ensure effective use of warehouse equipment
Work with hourly associates to ensure they understand safe and efficient operation of equipment
Work with vendors to ensure equipment is maintained
Other projects and tasks as assigned by the manager