Operations Supervisor - Evening Shift

RichemontGrand Prairie, TX
Onsite

About The Position

Richemont, a global leader in the luxury sector, is seeking an Operations Supervisor for its Grand Prairie, TX facility, specifically for the Evening Shift (2:30pm - 11pm, Monday - Friday). The Operations Supervisor will be responsible for overseeing various distribution center activities, including Inbound, Outbound, Returns, Ecommerce, and Spare Parts. This role involves effectively managing labor resources to meet operational metrics and providing leadership, guidance, and development to direct reports. Richemont values diversity and inclusion, striving to create a workforce that reflects its clients and communities.

Requirements

  • High School diploma or equivalent required.
  • Previous leadership experience.
  • Intermediate knowledge of Microsoft Office applications (Outlook, Skype, Excel, Word, PowerPoint, etc); ability to export, format, and manipulate documents from SAP and reporting tools.
  • Proficient user of SAP Extended Warehouse Management tools (EWM) & working knowledge of SAP.
  • Independently manage tasks/projects within the operation.
  • Fluent with professional English communication: both verbal and written.
  • Strong interpersonal skills with the ability to communicate in a professional manner, maintain confidentiality and sustain a respectful workplace.
  • Ability to work a flexible schedule to provide the supervision necessary as business needs change.

Nice To Haves

  • College degree preferred.
  • Other training/certifications a plus.
  • Coordinate and Participate in process improvements though Lean concepts, Kaizen, and Six Sigma.

Responsibilities

  • Organize and assign daily work to meet daily operational demands per established target objectives.
  • Analyze and apply data from reporting tools (Dashboard, Forecasts, and budgets etc.).
  • Analyze productivity and quality results in order to make improvements or take proper corrective action.
  • Develop, implement, and supervise process quality control actions: ensure consistent execution of procedures and take appropriate corrective/preventive action.
  • Execute company initiatives and strategies to uphold our standard of warehouse and delivery excellence.
  • Enforce workplace safety by helping to ensure safety-related rules and policies are observed (e.g., use of PPE, proper housekeeping, equipment handling etc.).
  • Maintain strict compliance with the safety incident reporting process.
  • Provide training and guidance that encourages the development of team members.
  • Set an appropriate tone in the workplace to build team member engagement and retention.
  • Identify and implement continuous improvement opportunities for optimizing facility operations.
  • Lead Root Cause analysis as necessary within assigned area of operational responsibility.
  • Create and perform annual associate performance elevations.
  • Coach and train staff to ensure company policies are adhered to.
  • Facilitate daily shift meetings.

Benefits

  • Medical, dental, and vision programs.
  • Health savings and flexible spending accounts.
  • Life insurance.
  • Disability benefits.
  • 401(k) with employer match.
  • Paid time off.
  • Wellness reimbursement benefit.
  • Access to the employee assistance program.
  • Volunteer days off.
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