Operations Supervisor 2nd shift - Century II

ASM Global•Wichita, KS

1d•Onsite

About The Position

This position reports to the Operations Manager and provides supervision and guidance of house crews during set-up, breakdown, changes, and housekeeping for all events. This position is 2nd shift from 3 pm – midnight. Essential Duties and Responsibilities: Directs and oversees housekeeping and event/room setup of team members engaged in the cleaning, setup, and breakdown of events within facility. Follow and track the preventive housekeeping and maintenance measures for non-mechanical aspects of the facility. Practice and enforce a safe and healthy working environment by enacting Legends Global policies including VenueShield and other third-party certifications as guided by management. Strictly practice any and all guidelines issued by governmental agencies and report those who fail to adhere to expectations. Anticipate problems and provide appropriate solutions, keep the operations management team informed. Assure facility readiness and smooth operations of events for first class customer service. Works collaboratively with internal and external partners on the efficient execution of department responsibilities without impeding or delaying the work of others. Utilize multiple computerized task management systems and ensure completion of assigned work. Enforce employee dress code and grooming standards. Coach team members in a manner that yields continual productivity and promote an engaging work environment. Gain an intermediate understanding of union guidelines and how to work efficiently within them. Inspect completed work for compliance, company standards and client needs. Understand and embrace the Green/Sustainability Initiatives; promote adherence through following expectations and coaching of operations department team members and colleagues. Complete maintenance forms for repairs, damages, and preventive maintenance for equipment and facility. Perform various landscaping and on-site snow removal functions and duties. Follows and enforces company policies for team members ensuring utmost safety regulations; including the proper use of all chemicals by Housekeeping team members in accordance with Safety Data Sheets (SDS). Adhere to all Legends Global Safety Policies and Procedures while performing within all OSHA guidelines. Perform other duties, tasks, or special assignments/projects as assigned. Respond to visual and audible alarms from building automation and life safety systems. Make immediate decisions and communicate with all users of the facility in an emergency situation. Regular attendance is an essential job function. Position requires the ability to work at all Legends Global facilities in Wichita and Andover. Other duties and responsibilities may be assigned Supervisory Responsibilities: Directly supervise the Operations Team. Carry out supervisory responsibilities in accordance with Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding, disciplining employees in conjunction with Human Resources, addressing complaints and resolving problems.

Requirements

Ability to write routine reports and required correspondence.
Ability to interpret and communicate a variety of instructions furnished in written, oral, diagram and schedule form required.
Ability to prioritize in time sensitive situations, and meet deadlines.
Hands on experience with maintenance procedures, hand tools, and power tools.
Knowledge of work place safety and OSHA requirements.
Operate a personal computer using Windows, Microsoft Office software, event software and payroll software.
Demonstrate a positive attitude
Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines or other light power driven equipment.
Work effectively under pressure and/or stringent schedule and produce accurate results.
Work independently, exercising judgment and initiative.
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
Be licensed and insured to operate a motor vehicle in the United States.
Work extended and/or irregular hours including nights, weekends and holidays as needed.
Remain flexible and adjust to situations as they occur.
Ability to pass a background check.
High School Diploma or equivalent required.
1-3 years leadership or supervisory experience in a facility, preferably in hospitality or related industry
Maintain a valid drivers' license or have willingness and ability to obtain for required equipment operation.
Ability to speak, read and write in English.
Willingness to work any shift or as needed (irregular hours)

Nice To Haves

Bachelors or Associates Degree in, business, sport, hospitality management or relevant field is preferred.

Responsibilities

Directs and oversees housekeeping and event/room setup of team members engaged in the cleaning, setup, and breakdown of events within facility.
Follow and track the preventive housekeeping and maintenance measures for non-mechanical aspects of the facility.
Practice and enforce a safe and healthy working environment by enacting Legends Global policies including VenueShield and other third-party certifications as guided by management.
Strictly practice any and all guidelines issued by governmental agencies and report those who fail to adhere to expectations.
Anticipate problems and provide appropriate solutions, keep the operations management team informed.
Assure facility readiness and smooth operations of events for first class customer service.
Works collaboratively with internal and external partners on the efficient execution of department responsibilities without impeding or delaying the work of others.
Utilize multiple computerized task management systems and ensure completion of assigned work.
Enforce employee dress code and grooming standards.
Coach team members in a manner that yields continual productivity and promote an engaging work environment.
Gain an intermediate understanding of union guidelines and how to work efficiently within them.
Inspect completed work for compliance, company standards and client needs.
Understand and embrace the Green/Sustainability Initiatives; promote adherence through following expectations and coaching of operations department team members and colleagues.
Complete maintenance forms for repairs, damages, and preventive maintenance for equipment and facility.
Perform various landscaping and on-site snow removal functions and duties.
Follows and enforces company policies for team members ensuring utmost safety regulations; including the proper use of all chemicals by Housekeeping team members in accordance with Safety Data Sheets (SDS).
Adhere to all Legends Global Safety Policies and Procedures while performing within all OSHA guidelines.
Perform other duties, tasks, or special assignments/projects as assigned.
Respond to visual and audible alarms from building automation and life safety systems.
Make immediate decisions and communicate with all users of the facility in an emergency situation.
Regular attendance is an essential job function.
Position requires the ability to work at all Legends Global facilities in Wichita and Andover.
Directly supervise the Operations Team.
Carry out supervisory responsibilities in accordance with Legends Global policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding, disciplining employees in conjunction with Human Resources, addressing complaints and resolving problems.