Operations Supervisor (Director of Operations) - AMIKids Bennettsville

AMIkids • Bennettsville, SC

21h • Onsite

About The Position

AMIkids makes a positive difference in kids' lives every day. Many of our kids have faced challenges in school and are involved with the legal system; we are giving them the opportunity to turn their lives around. For over 50 years, we have encouraged kids to make positive changes in their lives. We seek a Director of Operations to provide leadership to the Youth and direct care team to ensure alignment with established Program operations policies, procedures and protocol. Provide supervision for youth served in a safe and secure environment. Assist in the management of the day-to-day operations of the Program.

Requirements

• Bachelor’s Degree in Business Administration, Education or related field
• Minimum one (1) year supervisory experience
• Must possess and maintain valid driver’s license in the state of employment and have a driving record that meets the standards of the AMIkids Transportation Policy.
• Able to complete trainings outside the program when required (may need to travel to other locations).

Nice To Haves

• two (2) years preferred supervisory experience
• Preferred one (1) year experience within an educational or youth service program, preferably working with troubled youth

Responsibilities

• Supervise youth and staff in accordance with established policies and procedures, serving as an advisor and positive role model.
• Coordinate daily staffing schedule; ensure coverage is maintained within required ratio.
• Oversee/supervise Program activities and field trips; ensure appropriate youth to staff ratio in accordance with contractual requirements.
• Execute/oversee and adhere to established safety and security policies and procedures; conduct youth and property searches for unauthorized items.
• De-escalate youth altercations and incidents, using authorized methods and notify leadership.
• Effectively implement AMIkids Way (Kids First, Safety, and Family) and key elements of Positive Youth Development (Relationships, Meaningful Participation, Community Involvement, and Challenged & Engaged Programming) and the AMIkids Personal Growth Model (PGM) in all interactions with students.
• Actively ensure all interactions reflect Kids First, Safety, Family, Relationships, Meaningful Participation, Challenge and Engaged environment and Community Involvement.
• Interactions with youth shall maintain an environment that provides a physically/emotionally safe space for youth and effective learning, growth, and progress toward individualized goals.
• Plan and conduct regular staff meetings to include interactive open communication for the dissemination of information.
• Provide on-going training and development opportunities for Team Members, to include continued development regarding effective communication with youth.
• Provide constructive feedback and evaluate performance of direct reports for Team Member’s continued growth.
• May act as liaison between internal and external stakeholders.
• Must possess and maintain valid driver’s license in the state of employment and have a driving record that meets the standards of the AMIkids Transportation Policy.
• Able to complete trainings outside the program when required (may need to travel to other locations).
• Participate in recruiting process.

Benefits

• Growth opportunities – we pride ourselves on developing our leaders from within
• Health Benefits – Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D
• PTO & Paid Holidays
• Wellness Benefits – EAP, Health Coaching, Stress Management Programs, etc.
• Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program
• Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager