Operations Supervisor - 3rd Shift
About The Position
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. At GXO Logistics, we believe that providing superior support and solutions to our customers drives our success, and we want to put you behind the wheel. As the Operations Supervisor, you will oversee local staff, assign coverage, establish and ensure payment to sub-haulers, and notify leaders of escalating issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.
Requirements
- 2 years of experience in transportation or logistics
Nice To Haves
- Bachelor’s degree in a related field
- Solid leadership and creative thinking skills with the ability to effectively supervise, coach and influence employees
Responsibilities
- Provide elevated support to the dispatcher, ensuring customer requirements are met
- Make appointments for pickup and delivery
- Track empty container availability and ensure container is picked up in a timely manner
- Provide escalated customer support as needed
- Forward PODs on various web-billed accounts
- Track container releases from the pier/rail to prevent demurrage costs
- Develop and mentor staff to reach goals; train staff on company policies and procedures
- Carry out supervisory responsibilities, including interviewing, hiring, disciplining and resolving issues
Benefits
- full health insurance (medical, dental and vision)
- 401(k)
- life insurance
- disability
- company incentive plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
