Operations Supervisor

Superior Communications•La Vergne, TN

20h•Onsite

About The Position

The Operations Supervisor position performs a variety of tasks in the warehouse, including supervising all team members, planning and assigning work, and recommending improvements in warehouse methods, equipment, operating procedures, and working conditions in the La Vergne, TN distribution center. Day Shift: Monday through Thursday 7:00am to 5:30pm With 30 years of experience in the wireless industry, Superior Communications has become the nation's largest manufacturer and distributor of wireless accessories with the broadest product offerings and services for all channels of distribution.

Requirements

High school diploma, or GED, or equivalent years of experience
Valid driver’s license; satisfactory completion of Superior’s forklift training program (stand-up/stock picker)
Must be able to read and write in English
Minimum of 2 years of proven work experience as a Supervisor or similar role, preferred
Experience in Shipping and Receiving
3 years experience in a manufacturing or distribution center environment
Computer proficiency of Microsoft Outlook, Excel, Word, and PowerPoint
Experience with measurement of performance goals and standards/metrics
Experience using and training a Warehouse Management System (WMS)
Excellent written and verbal communication skills; able to present dept. information in an easy to understand and engaging manner
Able to prioritize effectively; able to adapt to changing job requirements
Effectively train and coach employees; able to build positive partnerships and work collaboratively with cross-functional teams

Nice To Haves

Experience with UPS & FedEx shipping system, preferred

Responsibilities

Managing department personnel and department priorities, including coordinating, training, and supervising temporary staffing employees; monitoring attendance, conduct, and safety rules and regulations
Working with production scheduling to set up and carry out the production schedule
Department planning and KPI management
Effective management of labor and expenses; approving all timesheets
Ensuring processes and procedures are followed, assisting employees with work process problems; managing and updating department processes; studying and standardizing procedures to improve the efficiency of production
Ensuring orders are quality controlled, solving order issues, and confirming Warehouse Receiving Discrepancy (WRD) and past due Service Level Agreements (SLAs) are maintained
Organizing and controlling inbound and outgoing shipments