Operations Supervisor

U.S. Court of Appeals, Ninth Circuit•San Francisco, CA

13d•Onsite

About The Position

The Clerk’s Office of the U.S. Court of Appeals for the Ninth Circuit is seeking a talented Operations Supervisor to join their team. This position supports the federal Judiciary’s mission of ensuring equal justice under the law and requires strong leadership skills, experience managing multiple programs and teams, and thrives on complex, rule-driven work.

Requirements

A minimum of six years of progressively responsible, successful, and substantive administrative and/or operational experience (three of which must be managerial) in public service, legal, or comparable professional fields.
A record of leading, motivating, and developing teams.
Being highly organized and detail oriented.
Excellent oral and written communication skills, including the ability to advise senior leaders, brief complex matters, and respond promptly to inquiries from a wide range of audiences.
The ability to successfully resolve personnel matters.
Experience responding to the needs of multiple senior leaders within an organization and defining and streamlining operational processes in a high-volume, deadline-driven environment.
Sound judgment and unwavering discretion in handling confidential and sensitive information.
Proficiency with legal case management or workflow systems, including the ability to conduct training, define reports, and make recommendations regarding operational needs.

Nice To Haves

Knowledge of court appellate practice and procedure, or demonstrated ability to master a complex, rule-driven operating environment quickly.
Experience in a court, legal, agency adjudicatory body, or other high-volume case processing organization.
Bachelor’s degree from an accredited institution.

Responsibilities

Supervise multiple departments within the Clerk’s Office, including the calendar and case materials units and the staff members who perform those functions.
Oversee the flow of cases and materials and the assignment of cases to oral argument calendars.
Regularly analyze the efficiency and accuracy of systems and processes; identify opportunities for improvement; and implement changes in consultation with the Clerk and Chief Deputy.
Ensure the quality of case-related data and refine processes to improve efficiency and accuracy of the recusal system and case materials.
Develop and facilitate training for existing, new, and changing programs, functions, goals, and processes.
Study quantity and quality of work and take or recommend necessary corrective action.
Manage staffing, workload, and coverage of teams; set performance standards; and lead professional training, development, and evaluation of staff.
Recommend short and long-range plans and schedules, set priorities and deadlines, and coordinate these with subordinates and other teams.
Analyze and interpret Administrative Office directives, court rules, and orders of the court affecting the work of the Clerk’s Office.
Compile and present statistical information and reports for the court, the Administrative Office, chambers, and Clerk’s Office leadership.
Maintain open communication and good working relationships with Judges’ chambers.
Promote good working relationships and morale, setting a positive example for subordinates in working closely with judges, management, court personnel, other courts, and governmental agencies to improve the case flow process and overall operations of the court.

Benefits

Employer subsidized health and life insurance plans.
Dental, vision, flexible spending account, and long-term care plans are available.
Employer-sponsored pension plan and supplemental retirement contribution plans with employer match.
Telework opportunities
Eligibility for Public Service Loan Forgiveness Program
Mass transit subsidy
Reasonable work hours
Team environment
Creative people
Enhanced vacation accrual-based tenure.