Operations Supervisor - CuraScript

The Cigna Group • Newark, DE

4d • Onsite

About The Position

The Operations Supervisor leads a high-performing warehouse team responsible for accurate, on-time order fulfillment across picking, packing, and shipping. This is a hands-on, working supervisor role — you will be on the floor with the team, monitoring productivity and performance standards, directing workflow and daily priorities, and ensuring service standards are consistently met. You will also partner with other departments to share labor when needed and will be accountable for training, coaching and development, scheduling, performance management, and addressing employee relations issues as they arise. We are seeking a high-energy, highly motivated leader who enjoys being actively involved in the operation and driving results. In addition, you can expect full benefits at The Cigna Group and the opportunity to build a long-term career with opportunities for advancement within the company.

Requirements

• High school diploma, GED, or equivalent work experience required
• 3+ years of experience in warehouse distribution related functions required
• Minimum of 3 years of leadership experience required
• Intermediate computer skills, including Microsoft Office, required
• Detail oriented with strong focus on accuracy required
• Excellent verbal and written communication skills required
• Ability to effectively establish rapport, present information, and respond to questions related to picking, packing, shipping, and other warehouse operations required
• Ability to quickly resolve problems and develop favorable solutions required

Nice To Haves

• Prior experience using handheld RF units preferred
• Prior experience using material handling equipment (forklifts, etc.) preferred
• Prior experience using UPS World Ship preferred
• Knowledge of AS400 or SAP preferred

Responsibilities

• Manage team to ensure quality and on-time shipping of all orders (picking/packing/shipping)
• Conduct one-on-ones with each associate to communicate errors, concerns, and attendance
• Coach and train team members
• Input daily numbers for area of responsibility for monthly metric reporting
• Work on the floor with the team

Benefits

• Medical
• Vision
• Dental
• Well-being and behavioral health programs
• 401(k)
• Company paid life insurance
• Tuition reimbursement
• A minimum of 18 days of paid time off per year
• Paid holidays
• Annual bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED