Operations Supervisor

KAG SERVICES INC • Gainesville, GA

11d • Onsite

About The Position

This position is accountable for assisting in the operations for a terminal location. The Operations Supervisor will supervise the performance of drivers, conduct interviews and hire drivers, and work closely with dispatchers on troubleshooting items such as delivery issues, driver training program, staffing levels, customer requests/complaints. The role also involves approving/denying driver PTO requests, managing the annual vacation schedule, and creating the weekly driver schedule for dispatch. Additionally, the supervisor will assist in forecasting terminal performance and analyzing terminal financial information to ensure maximum asset utilization.

Requirements

• Bachelors degree in business related field or equivalent business experience in the transportation industry
• Excellent conflict resolution skills
• Effective oral, written and interpersonal communication skills with the ability to influence
• Basic understanding of Microsoft Office

Responsibilities

• Supervise performance of drivers
• Conduct interviews and hire drivers
• Work closely with dispatchers on troubleshooting items such as delivery issues, driver training program, staffing levels, customer requests/complaints
• Approve/Deny driver PTO requests
• Manage annual vacation schedule
• Create weekly driver schedule for dispatch
• Assist in the forecasting of terminal performance
• Analyze terminal financial information
• Ensure maximum asset utilization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level