Operations Supervisor

XMG•Shorewood, IL

12d•Onsite

About The Position

Xpedient is a full-service 3rd party logistics provider with experience helping a diverse client base in warehousing services, transportation management, supply chain management, order fulfillment, and labor needs. This role reports to the Director of Operations for an asset-based logistics provider in the U.S. and Canada. The experienced bilingual (English and Spanish) Warehouse Operations Supervisor will be responsible for providing leadership with the ability to direct a workforce in the fulfillment of orders for multiple clients. The operation serves a large client with various levels of inbound and outbound work depending on volume swings, requiring this position to have a strong understanding of labor management and forecasting. The objective is to optimize costs, maximize service levels, and achieve operational excellence.

Requirements

Operations Management - Warehousing and Distribution (4+ years)
Tire manufacturing, food service and retail distribution (Tire Warehouse Experience is a plus)
Development and execution of strategy / annual plans (budget, operational performance, SOP’s, customer plans, workshops, etc.)
Metrics measurements (i.e., labor, quality, employee productivity and efficiency)
Inventory and Labor Management
Customer Facing
Safety Program compliance (OSHA, Compliance Programs)
Supply Chain Technology: WMS (SAP Preferred)
Computer Skills (Microsoft Office)
Fluency in both English and Spanish is required.
The Warehouse Supervisor must be able to effectively communicate work instructions, conduct safety meetings, provide coaching and performance feedback, and complete written documentation in both languages.
Strong experience with SAP and WMS preferred
Proven operations leadership experience in a similar fast-paced process of ecommerce, fulfillment, manufacturing, production or distribution/logistics environment
Strong data analysis skills - Ability to produce, interpret and draw conclusions from data
Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position
Excellent communication skills with the ability to communicate and influence effectively at all levels
Past experience or study of startup operations and/or 3PL environments
Team player who can facilitate successful project work, operating to deadlines
Leadership
Excellent facilitator with conflict resolution
Building relationships with key suppliers
Change Management
Continuous Improvement
Financial Acumen
Adaptable & Flexible
Excellent written and verbal communication
Results driven

Nice To Haves

Tire Warehouse Experience is a plus
SAP Preferred
Bachelor’s degree or equivalent certification in (Industrial/Mechanical) Engineering, Operations, Business Administration, or a related field

Responsibilities

Provide effective leadership to warehouse staff, fostering a positive and collaborative team environment.
Supervise, train, and evaluate warehouse personnel, ensuring the team is motivated and aligned with organizational goals.
Foster a culture of safety, efficiency, and continuous improvement within the warehouse.
Oversee accurate and timely receiving, storing, picking, and shipping of products.
Implement and maintain effective inventory control procedures to minimize discrepancies and losses.
Regularly conduct cycle counts and physical inventories to ensure inventory accuracy.
Observe and follow health and safety regulations.
Enforce operating instructions and safety policies.
Assist management in establishing warehouse standards and procedures.
Maintain detailed records of safety incidents.
Assign designated safety personnel.
Maintain warehouse in a clean, safe, and orderly condition.