Operations Supervisor

Waste Connections•Twin Falls, ID

31d•Onsite

About The Position

As an Operations Supervisor, you will lead frontline collection operations, develop employees, drive safety initiatives, and improve operational performance. This role offers hands-on leadership experience and exposure to all aspects of a high-performing hauling operation. Successful candidates are motivated leaders who thrive in fast-paced environments, enjoy solving problems, and are excited about growing into future District Manager and Division leadership opportunities.

Requirements

Leadership experience in transportation, logistics, trucking, fleet operations, waste, distribution, or a related industry.
Proven ability to lead, motivate, coach, and develop employees.
Strong organizational, problem-solving, and decision-making skills.
Excellent written and verbal communication skills.
Intermediate to advanced proficiency with Microsoft Excel and business management systems.
Ability to obtain a Class B CDL within 90 days of hire.
Willingness to relocate for future promotional opportunities based on performance.

Nice To Haves

Bachelor's degree in Business, Operations Management, Logistics, Transportation, or a related field.
Experience working with union and/or non-union workforces.
Experience managing route-based operations, fleet performance, safety programs, and KPI reporting.

Responsibilities

Lead and supervise drivers, helpers, and collection personnel in daily operations.
Monitor route productivity, service levels, staffing needs, and operational efficiencies.
Make real-time operational decisions to ensure service excellence and cost control.
Promote and reinforce a strong safety culture through coaching, observations, and accountability.
Conduct route audits, ride-alongs, field inspections, and safety observations.
Investigate accidents, incidents, and service-related issues while implementing corrective actions.
Review operational KPIs and identify opportunities for continuous improvement.
Partner with maintenance, customer service, safety, and sales teams to achieve business objectives.
Conduct employee coaching sessions, performance reviews, and development discussions.
Assist with workforce planning, succession planning, and employee engagement efforts.
Develop and execute short- and long-term operational goals.
Ensure compliance with environmental, DOT, OSHA, and local regulatory requirements.
Build positive relationships with employees, customers, and community stakeholders.