Operations Supervisor - 3rd Shift

Ingram Content Group•La Vergne, TN

2d•$75,840 - $95,891•Onsite

About The Position

Ingram Content Group (ICG) is hiring an Operations Supervisor to support our Distribution team in La Vergne, TN. The Operations Supervisor oversees the day-to-day operation of the assigned departments to ensure compliance with company policies and procedures. This role will monitor and instruct all associates assigned to shift and ensure that throughput is maximized and efficiencies within the process are observed, with an emphasis on quality standards and practices. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

Requirements

HS Diploma or GED
3 years’ experience in a fast paced, high-volume warehouse or related industry environment
2 + years of leadership experience
6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard

Nice To Haves

Proven ability to adapt quickly in a fast-paced environment.
Strong knowledge and hands-on experience across multiple distribution operations, including inbound, outbound, and inventory management.
Self-motivated and independently driven to achieve goals and solve problems.
Collaborative team player with the ability to build and maintain strong relationships with team members, supervisors, and other departments.
Demonstrated ability to maintain high morale and foster a positive workplace culture.

Responsibilities

Identify, organize, plan and allocate resources
Acquire and analyze relevant information about shift performance indicators
Identify issues/processes that deviate from standards and take necessary action
Engage associates assigned to the area
Maintain appropriate Payroll records, including daily input in KRONOS
Provide input into Operations related status reports and use standardized reports
Interview and select associates for hire and/or promotion
Train or oversee the training of newly hired associates
Conduct or oversee process update training of all associates as changes are implemented
Analyze staffing needs and delegate work based on volume requirements in assigned departments.
Issue progressive counseling (up to including termination) to associates for performance below minimum expectations