Dedicated Logistics - Operations Supervisor [107]

TCI Transportation•Miami, FL
•Onsite

About The Position

TCI Transportation is seeking an experienced Operations Supervisor to lead day-to-day transportation operations. This role involves supporting professional drivers, ensuring safe and efficient service delivery, and driving operational excellence. The ideal candidate is a hands-on leader who enjoys developing people, solving operational challenges, and thrives in a fast-paced environment.

Requirements

  • Transportation, logistics, or fleet leadership experience
  • Strong knowledge of DOT, FMCSA, and HOS regulations
  • Dispatch and scheduling experience
  • Excellent communication and leadership skills
  • Experience coaching, mentoring, and developing employees
  • Strong organizational skills and attention to detail
  • Proficiency with Microsoft 365 and Transportation Management Systems (TMS)
  • Ability to prioritize and solve problems in a fast-moving operation
  • A commitment to safety, accountability, customer service, and operational excellence

Responsibilities

  • Lead Daily Operations by overseeing dispatch activity and ensuring routes are executed safely, efficiently, and on time.
  • Build & Develop Your Team by recruiting, hiring, coaching, mentoring, and supporting professional drivers.
  • Drive Operational Performance by monitoring KPIs, identifying opportunities, and improving productivity and service.
  • Deliver for the Customer by maintaining strong communication, resolving issues, and consistently meeting customer expectations.
  • Champion Safety & Compliance by ensuring adherence to DOT, FMCSA, Hours of Service, and company safety requirements.
  • Keep the Fleet Moving by partnering with Maintenance to address equipment needs and maximize fleet uptime.
  • Use Technology to Drive Results through systems including Samsara, McLeod, Microsoft 365, Tenstreet, and other transportation technology.
  • Continuously Improve safety, productivity, driver performance, customer satisfaction, and overall operational execution.

Benefits

  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Career Advancement Opportunities
  • Leadership Development
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