Operations Supervisor

ASSA ABLOY • Kent, WA

2d • Onsite

About The Position

The Operations Supervisor will lead team members responsible for light manufacturing, customer service and distribution by deploying effective operations strategies and ensuring organizational alignment and providing strong leadership with an emphasis on team member engagement and team building.

Requirements

• High School degree or GED.
• Minimum of four (4) or more years of operational leadership or equivalent experience with a demonstrated ability to lead people and achieve results through others.
• Leadership ability, excellent interpersonal skills, and the proven ability to develop relationships and influence all levels within the organization.
• Demonstrated presentation, oral, and written communication skills.
• Ability to organize and manage multiple priorities effectively.
• Technical skills in Lean Manufacturing techniques, Kaizen, Process Improvement, customer service, freight and distribution, capacity and work force planning, inventory management and replenishment, and production scheduling.
• General understanding of the construction industry, preferably the commercial construction industry.
• Ability to read, write, and interpret documents such as; customer orders, shop drawings, and templates in English.
• Good communication skills both written and verbal.
• Ability to speak effectively before groups of people.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must know, understand and utilize basic mathematical formulas.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to solve practical problems.
• Proficiency in word processing, spreadsheets, email and order processing software; Knowledge of ERP systems and processes.
• Excellent written/oral communication, organizational and technical service skills.
• Ability to work effectively and positively in a team environment under limited supervision.
• Unrestricted driver’s license and the ability to travel occasionally.

Nice To Haves

• Experience in doors, doorframe and door hardware preferred.
• Experience in Shipping and Welding preferred.

Responsibilities

• Plan and coordinate work (schedule), train and motivate, monitor and evaluate performance of personnel.
• Interview and recommend applicants for hire, counsel and discipline as necessary.
• Ensure orders completed efficiently and accurately and provide on time delivery to customers.
• Participate in developing lean initiatives and improving procedures and processes. Implement change management proposals.
• Ensure compliance with Company standards for cost control, waste reduction, quality, OSHA, safety, inventory management, complete and on-time delivery at the lowest possible cost, and Company employment policies and guidelines including the Code of Conduct.
• Identify and proactively raise organizational issues and trends; recommend alternatives for improved effectiveness.
• Establish and monitor operational performance.
• Assist Customer Service to effectively process work orders to shipping and the shop floor.
• Assist Service Center Manager with planning and effectively executing operational strategies to meet or exceed budgetary expectations.
• Ensure compliance with state and federal regulations.
• Support the Company’s Strategy to Action initiatives.
• Develop organizational capabilities and create a collaborative high performance work environment.
• Exercise sound judgment in interfacing with customers and staff.
• Maintain a positive working relationship with all levels of the organization.
• Occasionally perform direct labor tasks during peak periods or staffing gaps to support operations, while maintaining primary responsibility for supervising employees and managing performance.
• Other duties as assigned.

Benefits

• Competitive Salary
• Paid Vacation, Sick Time, and Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with Company Contributions
• Tuition Reimbursement, Learning and Career Development Opportunities
• Flexible Spending
• Employee Assistance Program
• Discount Portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees