Operations Supervisor

Drax Group

15d•Onsite

About The Position

As Operations Supervisor, you’ll lead the overall manufacturing responsibilities for a team of approximately 8–12 operators on a 12-hour rotating shift, ensuring production activities are completed safely, efficiently, and within budget and output targets. This role has full ownership for leading a safe, quality-focused, and operationally driven shift that delivers against company Key Performance Indicators (KPIs), customer requirements, and site objectives. You’ll build an enthusiastic, motivated, and flexible team while championing HSE, Quality, Productivity, and Continuous Improvement expectations across the operation.

Requirements

High school diploma, GED certification, or equivalent, along with 10+ years of operations leadership experience
Comfortable using Microsoft Office Suite, work order systems, cost tracking tools, employee management systems, and operational reporting to support shift performance.
Strong business acumen, adaptability, communication, problem-solving, and collaboration skills, with the ability to work across Operations and Maintenance to achieve results.
Willing to work flexible hours, including extended hours, some weekends, some holidays, and a 12-hour rotating shift schedule.
Able to perform repetitive and physically demanding tasks for extended periods, including lifting, walking, working at heights, climbing, pushing, twisting, and stooping.

Nice To Haves

An Associate’s or Bachelor’s degree with 5 years of operations leadership experience in a wood, pulp, paper, or manufacturing environment is preferred.

Responsibilities

Lead, coach, and develop a high-performing team of 8–12 operations employees on a 12-hour rotating shift, ensuring the shift is safe, organized, accountable, and focused on achieving production and quality expectations.
Champion the Drax Safety Program by encouraging and demonstrating safe work practices, proactively addressing near misses, and partnering with HSE to drive health, safety, and environmental improvements.
Instill a quality-based culture throughout the manufacturing process while promoting high standards, accountability, teamwork, and operational discipline.
Lead employee development, training, and cross-shift collaboration so team members are equipped to meet HSE, Quality, Productivity, and Continuous Improvement expectations.
Implement and manage shift KPIs, using production data, cost information, and operational reporting to identify priorities, resolve issues, and improve performance.
Coach, provide feedback, troubleshoot challenges, and build strong working relationships with employees while fostering a motivated, flexible, and accountable team environment.
Manage adequate staffing levels, organize work schedules, review vacation requests, and ensure appropriate coverage for operational tasks across the shift.
Partner with site leadership and HR to support recruitment, training, development, performance standards, and disciplinary processes at a practical level to drive improved team performance.
Lead by example and consistently promote high standards for safety, quality, output, housekeeping, and operational discipline throughout the shift.
Direct day-to-day production activities to ensure the shift meets company objectives, customer requirements, budget expectations, and output targets.
Review production and operating reports, enter applicable work notifications, and partner with Maintenance to support predictive, preventative, autonomous, short-term, and long-term maintenance priorities.
Use applicable systems to track costs, enter parts consumption, and support budget awareness and cost control in collaboration with site leadership.
Identify deficiencies, support Lean manufacturing principles, and drive process improvements in training, working practices, OEE, quality, productivity, and operational performance across shifts.
Develop and maintain strong relationships with internal and external stakeholders, including Engineering, Operations, Technical, Maintenance, HSE, HR, and site leadership, to ensure optimal plant performance.