Operations, Supervisor

Ingram Micro•Hazleton, PA

14d•Onsite

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvense™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! About the Role We are seeking a motivated and experienced Night Shift Warehouse Supervisor to lead warehouse operations in a highly automated distribution environment. This role is responsible for supervising warehouse associates, managing inventory flow, overseeing shipping and receiving activities, and ensuring the efficient operation of warehouse management and automated storage systems. The ideal candidate will have prior supervisory experience, strong technical aptitude, experience working with warehouse systems and automation technologies, and the ability to lead teams in a fast-paced operational environment. Experience with Automated Storage and Retrieval Systems (ASRS) is highly preferred.

Requirements

High School Diploma or GED required.
Minimum 5 years of warehouse, logistics, distribution, or supply chain experience.
Minimum 1 year of supervisory, lead, or people management experience.
Experience working in a high-volume warehouse or distribution center environment.
Strong technical aptitude and ability to learn and manage warehouse operating systems.
Experience utilizing Warehouse Management Systems (WMS), inventory management systems, or related technologies.
Strong leadership, communication, and problem-solving skills.
Ability to work a night shift schedule.

Nice To Haves

Experience working with Automated Storage and Retrieval Systems (ASRS).
Experience managing or supporting automated warehouse operations.
Associate's or Bachelor's degree preferred but not required.
Bilingual (English/Spanish) strongly preferred.
Experience with continuous improvement, process optimization, and operational reporting.
Knowledge of inventory control, warehouse automation, and material flow processes.

Responsibilities

Lead and supervise nightly warehouse operations, ensuring safe, efficient, and accurate execution of all activities.
Manage a team of warehouse associates and support personnel, providing coaching, training, and performance feedback.
Oversee receiving, inventory control, storage, picking, packing, and shipping functions.
Monitor and support the performance of warehouse systems, including ASRS and Warehouse Management Systems (WMS).
Ensure inventory accuracy through audits, cycle counts, and reconciliation processes.
Troubleshoot operational issues and escalate equipment or system concerns as needed.
Coordinate daily workflow and staffing priorities to meet productivity and service goals.
Maintain compliance with all company policies, operational procedures, and safety standards.
Analyze operational data and system reports to identify opportunities for process improvement.
Serve as the primary point of contact for resolving escalated operational issues during the shift.
Partner with operations, maintenance, transportation, and supply chain teams to ensure seamless execution.