Operations Supervisor - Evenings

DTSV•Portsmouth, NH

23h•Onsite

About The Position

LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is seeking an Operations Supervisor for evening shifts. LDRM is not just another technical support contractor; as an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including the Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Requirements

Associates Degree and one (1) year of experience in visa operations support.
One (1) year of supervisory experience may be substituted for visa operations support experience.
An additional two years (2) of (similar) team management experience may be substituted for an Associates degree.
Must be able to obtain and maintain a SECRET level security clearance; otherwise, an MRPT is required.
Must live within 90 miles of Portsmouth, NH, and be a U.S. citizen.
Strong written and verbal command of the English language.
Strong administrative and organizational skills.
Basic Computer Skills.
Excellent interpersonal and communication skills.
Demonstrate a professional work ethic.
Ability to work independently and collaboratively.
Analytical skills and attention to detail to successfully analyze and evaluate trends, disseminate information to a wide audience.

Responsibilities

Supervises, directs, trains and assists staff in performing applicable support functions as it relates to the particular function assigned.
Supervises employees and the day-to-day operations ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees as needed.
Uses independent judgement to assign work to employees based on site needs to meet production or quality requirements (objectives/goals).
Assists Operations Managers and Assistant Operations Managers to ensure timely delivery of all deliverables as they relate to their functional area.
Tracks progress of all activities in his/her functional area and may make adjustments to achieve objectives and reports the status to the Unit Manager or Assistant Operations Manager as appropriate.
Manages the progressive discipline process within area of responsibility and makes recommendations for promotions and terminations.
Initiates performance reviews for employees within area of responsibility.
May interview and assess applicants and make recommendations for employee selection.
Trains new employees and conducts refresher training for current employees.
Ensures that the Standard Operating Procedures for his/her area of responsibility are used, understood and kept up to date.