Operations Supervisor

Student Transportation of Canada•North Huron, ON

22d•CA$50,000•Onsite

About The Position

Montgomery Bus Lines has an exciting new opportunity for an Operations Supervisor. Reporting to the Area Manager, this position is expected to lead and mentor employees in Wingham, Walkerton and surrounding areas. The Supervisor also maintains a professional relationship with other staff members, schools, school boards, and drivers. This position is accountable for supervising drivers, as well as other duties as assigned.

Requirements

Map reading skills, specifically road systems, locations of schools, and major attractions
Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and diplomacy
Conflict resolution
Knowledge and understanding of company policies/procedures
Expertise in organizational planning and problem solving
Proficiency with Microsoft Office

Nice To Haves

Operations and supervisory experience considered an asset

Responsibilities

Ensure that drivers and staff are treated in a fair and consistent manner using the guidelines and rules set forth in the handbook and policies and procedures manual
Process time-off requests
Ensure school routes are covered in an efficient and fair manner
Set up and input data accurately for driver payroll
Assist in answering public and driver inquiries and find solutions to concerns
Responsible for the daily dispatching of drivers
Administrative duties (such as payroll, filing, and reports); ensure all required paperwork is completed in an accurate and timely manner
Create/improve existing operations systems
Stay up to date with the status of the yard’s fleet; work with maintenance to ensure that all units are maintained in a timely manner and input unit data
Keep appropriate staff informed of any major issues, changes, concerns, etc.
Manage, supervise and direct personnel
Handle public and driver inquiries, negative or complimentary, demonstrating empathy and professionalism