Manufacturing | Operations Supervisor

Framebridge•Holyoke, MA

3d•$61,000 - $78,000•Onsite

About The Position

Framebridge is seeking an Operations Supervisor to support Operations Leadership and the full staff. This role involves assisting the General Manager in leading and developing the team, ensuring the highest levels of safety, quality, attendance, performance, and engagement during shifts. The Operations Supervisor will equip their team with the necessary tools for success, invest in others, and develop a people-focused leadership style while mastering the operations of a custom framing service.

Requirements

Bachelor's degree in related field or equivalent experience in manufacturing
1-2 years of Manufacturing Lead or Management Experience
Ability to be flexible for all shifts
Excellent communication skills at all levels
Great work ethic and ability to motivate others
Team player who inspires and acts as a coach

Responsibilities

Responsible for managing a 30 person team and leading them to success via servant leadership, people-first management skills, and a player-coach mentality.
Drives team and individual metrics by communicating job expectations and performance goals; planning, monitoring, and appraising business and individual results (KPIs and behavioral); coaching, counseling, and managing employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Maintains a successful and efficient workflow by monitoring steps of the process; setting process variables; observing control points and equipment; monitoring team members and resources; studying methods; surfacing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
Completes production plan by scheduling and assigning team members based on business and talent needs; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.
Maintains quality service by establishing and enforcing organization and customer standards.
Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques.
Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data, answering questions, and responding to requests.
Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms of control, and budgetary and employee requirements, implementing change.
Maintains a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
Resolves team members’ problems by analyzing data; investigating issues; identifying solutions; recommending action.
Maintains professional and technical knowledge by reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices.
Contributes to team effort by accomplishing related results as needed.