Operations Supervisor | Full Time (EMT/Medic)

Work With Our Crew • Lakewood, CO

5d • Onsite

About The Position

We're on the hunt for a dynamic and committed Operations Supervisor to champion excellence and lead the charge within our agency. This role demands a high level of attention to detail, and a forward thinking mindset. This team member must have the ability to ask insightful questions that anticipate future needs and circumstances, that enable proactive solutions and strategic planning. With a team rich with varied backgrounds, perspectives, and experiences, you'll contribute to fostering a vibrant tapestry of skills and insights.

Requirements

• Constructive mindset with a focus to achieve agency goals.
• Self-awareness, and ownership in responsibilities in response to leadership.
• Proven skillset in leading and motivating a close team of up to 40 staff members.
• Ability to handle personnel matters and provide support to a staff with a range of EMS experience.
• Strong skills in managing schedules, coordinating resources, and ensuring operational efficiency.
• Ability to analyze performance metrics and implement improvements as necessary.
• Excellent communication skills with the capacity to reach all levels of staff creatively.
• Quick problem solving skills and proficiency in making informed decisions under pressure.
• Technical proficiency and adaptability.
• Audacity to adapt to evolving operational growth and demands with the ability to implore new ideas and methods to enhance structure, efficiency and quality of services.
• Must be 21 years or older.
• Minimum of two years of trade supervisory experience required.
• Work with large teams preferred.
• Candidate must possess a valid driver’s license, with insurable motor vehicle record.
• Candidates must exhibit accountability, flexibility, and dependability in their previous work capacity.
• A history of exceptional customer service skills and problem-solving skills is required.
• Equivalent combination of education, certification and experience may be considered.

Nice To Haves

• Established industry knowledge to include EMS protocols and regulations, ambulance operations, dispatch communication and logistical coordination is a plus but not mandatory.
• Previous experience in EMS is not a necessity, but is a plus.
• Additional life experience related to mentorship, and training is desired.
• A State of Colorado certification preferred, but not required should management experience align.

Responsibilities

• Leading and motivating a close team of up to 40 staff members.
• Handling personnel matters and providing support to staff.
• Managing schedules.
• Coordinating resources.
• Ensuring operational efficiency.
• Analyzing performance metrics and implementing improvements.
• Steering a role where swift decision-making meets heartfelt service.
• Asking insightful questions that anticipate future needs and circumstances, enabling proactive solutions and strategic planning.
• Contributing to fostering a vibrant tapestry of skills and insights within a diverse team.

Benefits

• Robust benefits and wellness approach designed to support your well-being and professional growth.
• Exciting career advancement opportunities as we grow and evolve together.
• Supportive work culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed