Operations Supervisor
About The Position
We are looking for a hands-on Operations Supervisor who thrives in a fast-paced environment and enjoys leading from the front. In this role, you will oversee daily operations, support and develop your team, and ensure service runs smoothly and efficiently. This position is ideal for someone who is both people-focused and operationally driven, can motivate a team, solve problems on the go and keep operations running at a high standard. You’re not afraid to roll up your sleeves, step in where needed and lead by example. If you are a strong leader who treats your people the same way you treat your customers, plus you can balance team development, operational efficiency, and excellent customer service, this could be the perfect opportunity for you.
Requirements
- Minimum of 3 to 5 years of supervisory or management experience, preferably working up from entry level in a service-based organization.
- 2+ years of experience in an operations role.
- Clean driver’s abstract and a valid driver’s license is required.
- Strong computer skills and commitment to using available software to improve operating efficiency (preferably Fleetio, Samsara and/or Service Core).
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to roll up sleeves and lead by example.
Nice To Haves
- Service or route-based industry experience preferred (to support understanding of dispatching concepts and logistics and how field service operations work).
Responsibilities
- Supervise daily operations, ensuring adherence to company policies and procedures.
- Lead, train, and mentor team members to enhance performance and productivity.
- Monitor workflow and implement strategies to optimize efficiency.
- Conduct regular inspections of operational processes to identify areas for improvement.
- Participates with the leadership team to create current and long-range objectives and operating plans and associated metrics for measuring results.
- Works with the leadership team to create and finalize operating budgets.
- Under the direction of the General Manager, plans and executes new operational initiatives, ensuring communication and collaboration throughout the entire Yard.
- Address any issues or conflicts that arise within the team promptly and effectively.
- Ensure compliance with safety regulations and promote a safe working environment.
Benefits
- Competitive wage
- Excellent fully paid benefits plan
- Business casual workplace
- Supportive and collaborative team environment
- Opportunity to grow within a stable and expanding organization
- On-the-job learning and exposure to a multi-brand operation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
