Operations Supervisor

Casella Waste Systems•West Bridgewater, MA

12d•Onsite

About The Position

The Operations Supervisor is responsible for supervising collections activities in one or more lines of business within a division to achieve communicated safety and operational goals and creating an environment to encourage team engagement and professional growth and development. The work schedule is Tuesday - Saturday. The hiring range is $80,000 - $90,000.

Requirements

High school diploma or GED
Clean CDL
OSHA 10 or 30 card
Legally eligible to work in the US
Excellent verbal and written communication skills
Ability to communicate effectively with internal and external customers
Proficiency with Microsoft Office applications
Ability to work under pressure and meet deadlines
Ability to work independently and carry out assignments to completion

Nice To Haves

Associate degree
2-4 years of supervisory experience

Responsibilities

Provides leadership to the operations team and develops team members to assist them in reaching individual goals as well as create a pipeline for advancement within Casella.
Oversees drivers and helpers to ensure safety and operational goals are being met.
Partners with the Operations Manager and Division Manager to implement tactical initiatives to drive functional excellence and goal achievement.
Performs all onboarding procedures with newly hired drivers to ensure an understanding of Casella’s core values.
Monitors and coaches the driver’s performance and behaviors, recommends training or retraining as needed to ensure compliance with all company and safety policies.
Investigates all accidents, customer and driver disputes and complaints and ensures all applicable documentation is completed based on policies and procedures.
Creates logistical plans to reduce route hours using service conversions and container upsizing to improve density and efficiency of routes.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.