2nd Shift Operations Supervisor

Ingram Micro•Carol Stream, IL

6d•Onsite

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! We're seeking an experienced Warehouse Supervisor - Outbound Shipping (Night Shift) to lead overnight warehouse operations and ensure the accurate, efficient, and timely shipment of customer orders. This role will oversee outbound logistics activities, warehouse personnel, inventory control processes, and shipping schedules while maintaining a safe and productive work environment. The ideal candidate is a hands-on leader with experience managing high-volume warehouse operations, driving team performance, and ensuring service levels are met in a fast-paced distribution environment.

Requirements

High School Diploma or GED required.
Minimum 5 years of warehouse, distribution, logistics, or supply chain experience.
Minimum 3 years of experience in warehouse operations, shipping, or distribution.
At least 1 year of supervisory or team leadership experience.
Strong knowledge of outbound shipping processes, inventory control, and warehouse operations.
Experience supervising teams in a high-volume distribution or fulfillment environment.
Proven ability to prioritize work, solve operational challenges, and meet deadlines.
Excellent communication, leadership, and organizational skills.
Ability to work a night shift schedule and lead teams in a fast-paced operational environment.

Nice To Haves

Associate's or Bachelor's degree preferred.
Experience with Warehouse Management Systems (WMS), inventory systems, and Microsoft Office applications preferred.
Experience leading outbound shipping operations within a distribution center, fulfillment center, manufacturing facility, or large warehouse environment.
Knowledge of transportation scheduling, carrier coordination, shipping compliance, and warehouse productivity metrics.
Continuous improvement mindset with experience implementing process improvements and operational efficiencies.
Bilingual candidates (Spanish or Hindi) are highly preferred.

Responsibilities

Lead and supervise night shift warehouse associates, shipping clerks, and support personnel to ensure daily operational goals are achieved.
Oversee all outbound shipping activities, including order fulfillment, staging, loading, shipping documentation, and carrier coordination.
Ensure customer orders are shipped accurately and on schedule while meeting productivity and quality standards.
Monitor workflow, labor utilization, and staffing needs throughout the shift.
Maintain accurate inventory records and support cycle counts, inventory audits, and discrepancy investigations.
Serve as the primary escalation point for operational issues, shipping delays, inventory concerns, and employee questions.
Coordinate with transportation, logistics, customer service, and other cross-functional partners to ensure seamless execution of outbound operations.
Enforce warehouse safety standards, company policies, and operational procedures.
Identify opportunities to improve efficiency, throughput, accuracy, and warehouse performance.
Monitor warehouse space utilization and ensure proper storage, organization, and material flow.
Prepare and maintain operational reports, shipping metrics, and shift performance updates.
Drive employee engagement, accountability, and development through coaching and performance management.