Operations Supervisor

Covenant Logistics•Hamilton, NJ

14h•Onsite

About The Position

The purpose of the Operations Supervisor is to handle all aspects of the day-to-day shift operation for the assigned site and ensuring all operational performance expectations for the facility are met and each shift is set up for success which will allow the building to meet the operation and profitability goals. The Operations Supervisor will directly supervise the work of Warehouse Associates, with authority to take actions and/or make recommendations that are given significant weight with respect to discipline, terminations, and other changes of a warehouse associates employment status, often requiring the exercise of discretion and independent judgment with respect to significant business matters.

Requirements

Excellent customer service skills
Excellent problem solving and decision making skills
Strong verbal & written communication skills
Ability to maintain a high level of accuracy in preparing and entering information
Ability to multi-task
Ability to perform work in loud and high trafficked areas
Ability to maintain organization in detail and color-coded areas
Knowledge of Microsoft Office Software
Knowledge or ability to learn WMS (Warehouse Management Systems) and customer ERP as necessary
Ability to move around warehouse floor up to 70% of working hours to observe and coach for performance
Diploma or GED Equivalency, required
1 – 3 years of supervisory experience, required

Nice To Haves

Warehouse Leadership experience, preferred
Forklift experience, preferred
Food grade facility experience, a plus
HighJump WMS experience, a plus
SAP experience, a plus
RF Unit experience, preferred

Responsibilities

Assist General Manager to Ensure; Building Safety & Planning
Ensure all Safety documents are signed off on and all safety procedures are followed
All PPE are in place and used as instructed
Ensure lifts are signed out and inspected
Assist General Manager and Operations Manager to Ensure Labor Planning and Productivity Standard
Plan labor to follow production or customer needs
Utilize labor for VAS (value added services)
⁠Remove excessive labor for profitability and efficiency
Track and train associates to maximize utilization
Assist in retention and turnover
Ensure daily shift KPIs are met
Work Closely with General Manager and Operations Manager to Support Staff Development by Cross Training/On-Job Training
Conduct daily start up meetings, present daily plan, and provide updates
Train, motivate and assist in the development and growth of employees
Implement and maintain continuous improvement program
Challenge employees to be more productive
Support and assist the General Manager and Operations Manager in Implementing Productivity Improvements
Study processes using Lean, Six Sigma, 5S Methodology to improve processes and eliminate waste
Improve processes when possible and implement them as new standards

Benefits

Competitive Compensation
Pay Range: $62,712.00-$74,006.40
Pay Grade: 8
401(k) Match: Build your future with our generous company match.
Serious Health Condition Pay: Financial protection when it matters most.
Robust Health & Wellness Benefits
Medical, Dental & Vision Insurance
Telemedicine Access
Company-Paid Short & Long-Term Disability Coverage
Health Savings Account (HSA)
Company-Paid Life Insurance
Time to Recharge
Generous Paid Time Off (PTO)
Paid Company Holidays
Time off to Volunteer
Culture-Driven Perks
Casual Dress Code: Dress for your day.
Tuition Reimbursement: Advance your education with financial support.
Employee Discount Program: Exclusive savings on everyday essentials and more.
Dependent Care Flexible Spending Account (DFSA)
Adoption Assistance: Meaningful support for growing families.
Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
Pet Insurance: To protect your furry family members