OPERATIONS SUPERVISOR

Compass Group • Kansas City, MO

8d • $19 - $23

About The Position

Summary: The Operations Supervisor oversees the operations of concession stands and/or premium spaces based on business needs, performs a variety of concessions duties, trains other hourly staff, and provides exemplary guest experience.

Responsibilities

• Supervises the operations of multiple concession stands or premium spaces, while assisting team members and maintaining a safe environment throughout operating hours.
• Greets, directs, and responds to guest’s questions and needs.
• Understands menu offerings, presentation and pricing.
• Ensures proper product control and handling of inventory and equipment.
• Follows all payment integrity / cash handling policies and food safety/sanitation guidelines.
• Processes refunds and guest recovery actions as needed; escalates to management where appropriate.
• May be assigned to any stand, section, or premium space depending on business needs.
• Trains, coaches, and assists other hourly team members in stand specific functions, company policies & standards, and safety/hygiene standards.
• Completes maintenance logs / requests as needed.
• Serves as check-point for stand leads at beginning / end of shift.
• Checks in/out with management each shift.
• Maintain and abide by ServSafe Food Manager and Alcohol certifications.
• Performs other duties as assigned.
• Be nice.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed