Operations Supervisor, Athletics Department

Aleut Federal•United States Air Force Academy, CO

4d•$55,000 - $60,000•Onsite

About The Position

The Ops Supervisor for the Athletic Department supports the Program Manager by serving as liaison between field operations and other members of the project team including subcontractors for the assigned scope of work/facilities. They ensure project requirements are known to the Project Team in a timely manner and obtain project responses to needs of other members of the Project Team such as Quality Control, Safety, Finance, IT, Human Resources and the Program Manager.

Requirements

Minimum of five year of relevant experience, including experience operating and monitoring the buildings and grounds of an organization's property, managing major events, and/or managing a fabrication shop management.
Knowledge of project/facility management (i.e., budgeting, job costing/estimating, procurement and contract management).
Experience managing staff to SOW requirements, change orders management, assist with/prepare requests for quote/proposal in coordination with the Program Management Team and preparation of other contract/company required technical documents required for specific facilities
Understanding of quality assurance (QA)/quality control (QC) processes and procedures.
Working knowledge with a minimum of 5 years direct field experience directly involved in; facilities maintenance, achieving milestone/schedule deliverables, reporting progress for completion of work.
Experience interacting with federal agency personnel (i.e., USAF, US Army, Navy, DOD).
Experience managing subcontractors which includes scope development, contract oversight and tracking performance to work completion.
Must possess a valid, unrestricted driver’s license and acceptable driving record in the state of employment.
Must be able to pass pre-employment background screening.
Must be able to pass pre-employment drug screening.

Nice To Haves

Bachelor’s degree preferred or equivalent years of related experience
Project Manager Professional (PMP)
Certified Facility Manager (CFM) certification is a plus

Responsibilities

Responsible for managing successful execution of the SOW requirements for the Athletic Department (sometimes referred to as the Directorate of Athletics) including, but not limited to, operating from locations in AD, facility access and other facility support, athletic equipment and supply management, operational support for physical education, intramural, and National Collegiate Athletic Association (NCAA) requirements, athletic equipment and clothing management, fabrication shop management, and event support.
Ensure trained/qualified staffing resources are in place to meet service delivery requirements of the SOW;
Ensure material, equipment, subcontract resources are available to meet service delivery requirements of the SOW;
Work with the Program Manager to establish systems and measures to collect, monitor, evaluate and report information at the corporate, regional and business unit levels for key performance indicators and compliance with established goals, objectives, standards and policies.
Continually review and recommend alternative execution strategies to improve effectiveness of company’s operational and financial management of the program relative to these facilities.
Ensure safety and security of employees, subcontractors, and customers by implementing appropriate precautionary and preventive measures, including staff training, to handle emergencies and other such events.
Instill and reinforce the development of an outstanding customer service culture while ensuring all customer service issues are handled expeditiously and with careful attention.
Ensure the Program Manager is capable of properly forecasting, budgeting, costing work in your assigned area.
Execute procurement/material management to ensure timely ordering, efficient materials on hand and maintenance of critical equipment and supplies can be accomplished for your assigned facilities.
In accordance with company HR policies and procedures, and in conjunction with Program Manager, participate in reviews of supporting staff in your area of responsibility.
Advise the program management team on key planning issues and make suggestions/recommendations on important business decisions at the facility and program level.
Review, revise and make recommendations for operational instructions, guidelines, process, and procedure improvements.
Participate in regular meetings with the Program Management Team to ensure priorities are clear, service level delivery is understood, and coordination of deliverables/timelines are sound.
Assist the PM with preparation of the annual mission essential contractor services plan for your assigned facilities.
Serve as the liaison with first responders (fire and/or security) and Emergency Management (EM) staff in the event of an incident and facilitate communication to the USAFA Director of Staff, or other appointed Government representative, by inspecting facilities following the all-secure notification to authorize all-clear.
Inspect facilities and grounds, complete checklist, and input work orders weekly to maintain the high facility standards demanded in the facilities.
Submit to the PM a bi-weekly report detailing the results of inspections, listing work requests submitted, work requests completed, and work requests still in process and notify the PM of un-corrected facility emergencies which will impact the occupants.
Prepare/submit/call in base support service requests and act as liaison for facility and grounds issues/requirements. Submit facility maintenance and minor repair requirements to the 10 CES service call desk.
Submit to the PM a weekly report detailing the results of inspections, listing work requests submitted, work requests completed, and work requests still in process and notify the PM when 10 CES does not provide timely status of work requests. Track work orders for their areas/facilities from submission to completion.
Follow processes outlined in the USAFA Facility Manager program as implemented by 10 CES to submit work requests for the correction of facility and grounds deficiencies.