Operations Supervisor (Full-Time)

Boise Centre•Boise, ID

8d•Onsite

About The Position

Be a Leader Behind the Scenes of Boise’s Biggest Events! Are you ready to take charge in a fast-paced, event-driven environment? Boise Centre is seeking a skilled Operations Supervisor to oversee event setups, manage a talented team, and ensure every detail of our world-class events runs smoothly. If you enjoy leading others, solving problems on the fly, and seeing the results of your work come to life, this is the role for you. Why Work at Boise Centre? Award-Winning Culture: Proud recipient of a 2025 Top Workplaces of the Treasure Valley award, Boise Centre fosters an environment where employees thrive. Be at the Heart of the Action: Work with major conventions, galas, and community events while networking with local and national partners. Career Growth: Opportunities to grow and cross-train across multiple departments. See the Impact: Your leadership helps shape unforgettable experiences for thousands of guests. Employee Perks: Occasional complimentary meals during events with meal service, plus support from a phenomenal team culture we call WOWgistics! Getting Here Made Simple: Every employee receives a free bus pass for hassle-free commuting. Competitive Pay & Benefits: $20.30-$27.47 per hour, based on experience Medical, Dental, Vision, and Life Insurance Retirement Savings Plans (401a & 457) Generous PTO + 10 Paid Holidays Flexible Spending Account, Employee Assistance Program, and Assistance with Parking (based on availability)

Requirements

At least 1 year of event or related operations experience.
Leadership or supervisory experience required.
Strong problem-solving, multitasking, and communication skills.
Willingness to become Forklift Certified (we’ll train you!).
Ability to thrive in a high-volume, fast-paced setting.
Flexibility to work evenings, weekends, overnights, and holidays.
Physical ability to lift up to 50 lbs, stand/walk for extended periods, and occasionally work at heights up to 22 feet.

Responsibilities

Lead and motivate the Operations team during setups, events, and tear-downs.
Serve as the primary floor contact for clients, ensuring their needs are anticipated and exceeded.
Ensure event spaces are safe, clean, and guest-ready at all times.
Direct staff in proper use of heavy equipment (forklifts, pallet jacks, lifts).
Respond quickly to changes, emergencies, or client requests with confidence and professionalism.
Maintain the facility’s appearance inside and out, from event rooms to Grove Plaza.
Promote a positive, collaborative team environment.