Operations Supervisor | Part-Time | Gaillard Center

Oak View Group•Charleston, SC

5d•Onsite

About The Position

The Operations Supervisor supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations. This role pays an hourly rate of $17.00-$20.00.

Requirements

2-3 years’ experience in an operations position in an arena, convention center, or public assembly facility with knowledge of set up/housekeeping and event coordination, including supervisory responsibility.
High School Diploma (or equivalent) required.
Familiarity with OSHA requirements.
Self-motivated with excellent organizational skills.
Must be able to work a flexible schedule including early mornings, evenings, weekends, holidays, and an extended number of consecutive days.
Strong communications skills.

Responsibilities

Assume supervisor responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces
Provide staff training for all employees and temporary workers
Ensure staff is working safely and are aware of proper safety guidelines
Responsible for understanding, complying with, and execute parameters of Collective Bargaining Agreement
Lead/coordinate staff training and safety programs
Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion; work with Human Resources as required
Assist or lead planning and coordinating and review of work plans for facility operations
Review and understand event documents to forecast staffing and equipment needs for all Arena & Convention events
Coordinate facility arrangements with concessionaires and AV
Supervise and monitor changeover and housekeeping crews; provide team support as required
Schedule appropriate changeover and housekeeping crews for a large group of employees accurately and efficiently and adjust/notify employees of updates/changes as necessary
Maintains departmental equipment; notify Operations Manager when repairs are needed
Provide excellent customer service to internal and external clients to provide a positive employee climate