Operations Supervisor - Supply Chain Management

Mayo Clinic•Eau Claire, WI

8d•$92,830 - $129,958•Hybrid

About The Position

Mayo Clinic is a top-ranked care provider dedicated to putting patients first and investing in its employees with competitive compensation and comprehensive benefits. This role is responsible for managing overall work flows and work assignment coordination within Supply Chain Management. The position involves managing personnel-related issues, leading projects, collaborating with internal and external suppliers, and consulting on procurement and payment processes. The Operations Supervisor will initiate and implement solutions to improve financial and operational performance, facilitate task forces to address Supply Chain Management issues, and serve as an institutional resource for policies and systems. This role will also oversee outsource company activities, conduct research and analysis, manage the procurement of supplies and equipment, develop financial reporting programs, and contribute to supply chain integration. The position involves making purchasing decisions, analyzing data, and identifying expense management initiatives while upholding Mayo's Standard of Ethics and minimizing risks. The role will represent Mayo Clinic interests at industry conferences. This role will oversee Logistics operations across Northwest Wisconsin, including Eau Claire, Menomonie, Osseo, Bloomer, and Barron locations, and travel between sites as needed. This role can expect to be onsite roughly 90% of working hours, with some flexibility for working remotely. During the selection process, candidates may participate in an OnDemand (pre-recorded) interview.

Requirements

Bachelor's Degree with a minimum of six (6) years' relevant experience in supply chain, health care, finance, accounting, business, communication or systems
Three (3) years' previous lead/supervisor experience
Demonstrated leadership skills
Demonstrated problem solving skills
Demonstrated continuous improvement skills
Demonstrated customer service skills
Demonstrated analytical experience
Strong personal computer skills
Strong communication skills
Strong project management skills
Strong team building skills
Experience with a variety of computer systems (Access, Word, Excel, PowerPoint, Outlook, Lawson AP/MM modules, Oracle, etc.) is preferred.

Nice To Haves

Master's degree preferred
Experience with a variety of computer systems (Access, Word, Excel, PowerPoint, Outlook, Lawson AP/MM modules, Oracle, etc.)

Responsibilities

Manages the overall work flows and work assignment coordination.
Responsible for all personnel-related issues, including recruitment/selection, performance appraisals, feedback, staff development and growth, scheduling, timekeeping, payroll, and staff/resource issues.
Identifies and addresses resource requirements related to work flows.
Recommends, leads, and participates on a variety of operational, technology and/or multi-disciplinary projects and work groups within Supply Chain Management and related areas.
Collaborates with internal and external suppliers of information and services in managing the effectiveness of the overall work processes across Mayo Clinic.
Consults and collaborates with Mayo Clinic, MCHS and site personnel regarding procurement, payment, reimbursement processes, policies, contracting strategies, vendor/supplier management negotiations and/or account management.
Initiates, develops, facilitates and implements solutions to improve financial and operational performance (e.g. billing, accounting, P2P activities and processes) across Mayo Clinic and MCHS sites.
Facilitates, organizes and participates with institutional and departmental task forces to address some Supply Chain Management issues, Procure to Pay and Master Data Management issues, enhance Mayo Clinic policies, improve operational processes, and enhance the unit's ability to respond to vendor, procurement, accounts payable, employee reimbursement and policy issues.
Serves as an institutional resource regarding Supply Chain Management policies, account coding, processing issues, and systems issues.
Coordinates and oversees any outsource company activities and relationships.
Conducts research and analysis, benchmarking, and audits to ensure reasonableness and accuracy of information along with identifying and implementing best practices and improvements.
Facilitates change management and promotes diversity.
Manages the process of procuring supplies, equipment, services and inventory within their team while ensuring compliance with Mayo policies including spend authorization thresholds.
Develops, implements, and maintains programs and tools for financial reporting; the interpretation and implementation of administrative, accounting, finance, and travel rules, policies and regulations.
Contributes significantly to supply chain integration, which includes activities to establish and enhance financial performance and operational processes associated Supply Chain Management (SCM).
Commits significant institutional dollars in the procurement of equipment, services, supplies and inventory through direct involvement with specific departments.
Makes purchasing decisions, analyzing purchasing data and identifying expense management initiatives, while helping to preserve Mayo's Standard of Ethics and minimizing the financial and legal risks for Mayo.
Represents Mayo Clinic, Supply Chain Management, and Finance Department interests at industry conferences.
Oversees Logistics operations across Northwest Wisconsin, including Eau Claire, Menomonie, Osseo, Bloomer, and Barron locations, and travel between sites as needed.