Operations Supervisor - Packing- 1st shift

The Clemens Food Group•Coldwater, MI

4d•Onsite

About The Position

The Operations Supervisor - Packing position is responsible for overseeing packing operations, including team building, production activities, compliance, and reporting. This role involves training, evaluating, and coaching team members, administering disciplinary actions, and performing hiring manager responsibilities. The supervisor will also utilize continuous improvement tools to enhance processes, investigate and resolve issues, and ensure adherence to safety, quality, and regulatory standards. Additionally, the role requires managing production schedules, ensuring material availability, and maintaining accurate production reports.

Requirements

Experience in packing operations
Ability to train and coach team members
Knowledge of Standard Operating Procedures (SOPs)
Experience with performance evaluations
Understanding of disciplinary actions
Familiarity with hiring processes for non-exempt employees
Experience with cross-training matrix development
Knowledge of change management plans
Proficiency in Continuous Improvement tools
Ability to investigate and resolve complaints and issues
Experience with incident investigations
Ability to conduct product audits
Experience with customer complaint investigations and corrective actions
Knowledge of food safety and quality control programs (HACCP/SSOP)
Ability to monitor and manage Key Performance Indicators (KPIs)
Experience with product improvement requests
Ability to manage job sharing and cross-training for production schedules
Skills in ensuring operational material availability
Ability to maintain and follow through on action items
Experience with production reporting
Ability to schedule training and re-certifications
Experience submitting work orders
Ability to review and approve process records
Knowledge of GMP compliance
Knowledge of safety compliance
Understanding of wage and hour law compliance
Ability to attend and participate in meetings
Willingness to participate in leadership opportunities
Ability to review personal development tools
Ability to support cross-functional team initiatives

Responsibilities

Train new Team Members on SOPs
Evaluate and ensure effectiveness in daily team member engagement meetings
Perform Weekly Qualification meetings (New Team Members)
Administer Disciplinary Actions
Coach all Team Members (corrective action, SOP's, key expectations, KPI's)
Coordinate Positive celebrations/recognition
Perform hiring manager responsibilities for all non-exempt team members
Develop cross-training matrix (within department)
Execute under Change management plan
Use Continuous Improvement tools to engage and develop team members
Investigate and resolve team member complaints and issues
Perform annual team member evaluation form
Perform checklist daily
Evaluate Team Member daily stretching practices
Perform incident investigations as needed
Participate in daily product audits to identify opportunities for improvement
Perform Customer Complaints investigations and implement corrective actions
Investigate internal/external food safety/quality process deviations identify and implement corrective actions
Observe production processes and ensure that all SOPs are established, followed and continually improved
Monitor area KPI's for variance vs target and make corrective actions
Execute Product Improvement Requests
Use Continuous Improvement tools to identify and sustain processes
Execute and implement and ensure compliance to HACCP/SSOP, and Quality Control Program
Manage job sharing opportunities or cross training within team members qualifications to meet production schedules and build depth
Ensure all operational materials/supplies are available
Update and maintain a list of opportunities/action items and follow through to completion
Ensure timely production reporting to cost accounting
Schedule training re-certifications (safety, food safety, etc.)
Submit work orders
Review and approve process records associated with HACCP/SSOP and Quality Control Program
Train non-exempt team members on GMP compliance
Train non-exempt team members on safety compliance
Review Time & Attendance - ensure wage/hour law compliance
Attend and participate in weekly meetings
Participate in leadership opportunities
Review personal development tools
Support cross functional teams initiatives