Operations Supervisor, Autonomous GSE Operators

AeroVect•Atlanta, GA

2d•Onsite

About The Position

AeroVect is transforming ground handling with autonomy, redefining how airlines and ground service providers around the globe run day-to-day operations. We are a Series A company backed by top-tier venture capital investors in aviation and autonomous driving. Our customers include some of the world’s largest airlines and ground handling providers. For more information, visit www.aerovect.com. We are looking for a Supervisor, Autonomous GSE Operations to lead our Atlanta-based field team at Hartsfield-Jackson Atlanta International Airport. In this role, you will oversee a team of approximately 30 Autonomous GSE Operators across two shifts in a 24/5 operation, ensuring the safe, efficient, and reliable performance of our autonomous fleet. As the primary point of contact between front-line operators, the General Manager, and adjacent ramp and bag room teams, you'll set the operational tempo, develop the operator workforce, and provide accurate, timely reporting that supports leadership decision-making. You'll lead by example with a visible presence on the ramp and uphold the highest safety and operational standards. Attention to detail, professionalism, accountability, and a deep passion for safety are key attributes required for this position.

Requirements

2+ years of experience in a supervisory role
High school diploma or GED
Valid US driver's license
Must be able to pass federal background checks and receive and maintain issuance of an airport security badge
Strong communication, organizational, and people-leadership skills
Demonstrated commitment to safety and operational excellence
Ability to use standard office software (email, spreadsheets, scheduling tools) for reporting and team management

Nice To Haves

Prior experience in aviation, airport, or airside operations
Familiarity with autonomous systems or autonomous vehicle operations
Experience leading distributed or multi-shift teams

Responsibilities

Lead a team of approximately 30 Autonomous GSE Operators across two shifts at ATL
Publish weekly operator schedules and tug assignments
Approve or deny operator time-off requests and track daily and weekly attendance
Monitor real-time fleet performance, intervening when service levels, safety, or equipment performance deviate from standard
Review the daily metrics for errors, missing entries, or anomalies and ensure data quality before reports are finalized
Conduct monthly one-on-one meetings with direct reports; deliver coaching and progressive disciplinary documentation as needed
Lead daily pre-shift and post-shift briefings
Lead investigations of all safety incidents and capture near-miss reports; produce written investigation reports with root cause and corrective actions
Submit Daily and Weekly Operations Reports to Leadership team
Serve as the operational liaison with ramp leadership and bag room leadership, coordinating on flight schedules, gate assignments, baggage flow, and irregular operations
Coordinate fleet availability with maintenance partners, triaging downed units and prioritizing repairs against operational demand